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Question

 Abhijit Saha (Abhijit_Saha)
Infosys LTD
Principal Consultant
Infosys LTD
US
Abhijit_Saha Member since 2011 10 posts
Infosys LTD
Posted: Oct 14, 2019
Last activity: Nov 4, 2019
Posted: 14 Oct 2019 22:59 EDT
Last activity: 4 Nov 2019 18:26 EST
Closed

Wrong % of Completion for SSA Course

Hi,

I have completed till chapter 22 and when I log in back it says till chapter 14 is completed. And out of 63 chapters if I have completed only 14 chapters; how can it be 33% completed? Is it related to cookies? Please advise.

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Pega Academy

Posted: 5 years ago
Posted: 4 Nov 2019 16:53 EST
Abhijit Saha (Abhijit_Saha)
Infosys LTD
Principal Consultant
Infosys LTD
US

I think the caching issue is severe. If I complete some lessons in my personal laptop, and then some in office laptop; completion don't appear properly. But if I'm using incognito, then it appears properly. I hope it is not advisable to use incognito every time to use pdn learning. 

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Posted: 5 years ago
Posted: 4 Nov 2019 18:26 EST
Teng Hao Chua (chuat)
PEGA
Principal Technical Instructor
Pegasystems Inc.
SG

Please perform the following in order:

-    Log out of current Pega Academy sessions
-    Close all active browser tabs/windows
-    Completely clear browser cache and cookies
-    Restart browser and retry access to the course again from https://academy.pega.com/dashboard/online
-    If issue persists try a different browser brand or start an Incognito session in Chrome and try again

 

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