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Question

 Nagaraju Bollam (NagarajuB0579)
Capgemini

Capgemini
US
NagarajuB0579 Member since 2014 15 posts
Capgemini
Posted: Sep 9, 2019
Last activity: Sep 24, 2019
Posted: 9 Sep 2019 12:49 EDT
Last activity: 24 Sep 2019 15:53 EDT
Closed

Where do we set the deployment tier while deploying PRPC application

Hello All,

Where do we set the deployment tier option for deploying the prpc application. When I see the deployment tier of our application in lower environments like Dev/Test/Acc, it shows as in the attachment and in production it shows webandEnterprise. Our EJBs are not getting loaded in dev, test and acceptance.

***Edited by Moderator: Lochan to tag SR to post***

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System Administration
Installation and Deployment
Support Case Created

Posted: 5 years ago
Posted: 9 Sep 2019 14:26 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

You should deploy prpc application either as ear - webandEnterprise or war - webOnly (see the installation guide).  I assume you should use the same option across all envs.

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Posted: 5 years ago
Posted: 9 Sep 2019 15:03 EDT
Nagaraju Bollam (NagarajuB0579)
Capgemini

Capgemini
US

Hi KevinZheng,

Thanks for your reply. I went through the installation guide and dont see any option saying webOnly or WebandEnterprise. The only thing I find is if we install prpc ear then its webandEnterprise else webonly for prpc war. For our application, we always deploy ear but the tier shows different in lower environments.

How can that be possible, Is there any other setting am I missing here.

 

THanks,
Nagaraju

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Posted: 5 years ago
Posted: 9 Sep 2019 16:22 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

if you always deploy ear, then please attach the startup log for the lower environments with errors. There are no other settings. What application server are you using?

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Posted: 5 years ago
Posted: 10 Sep 2019 14:05 EDT
Nagaraju Bollam (NagarajuB0579)
Capgemini

Capgemini
US

Attached is the server start up log file. Below is part of the log file. If you can see it says deployed in web tier only.

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Attached is the server start up log file. Below is part of the log file. If you can see it says deployed in web tier only.

(able.DefaultVirtualTableConfig) INFO    - ABA[AC] dispatches rules for 1 Aspect: 'Stream'.
[10-9-19 15:35:52:605 CEST] 00000108 SystemOut     O 2019-09-10 15:35:52,605 [         Default : 6] [          ] [                    ] [                    ] (  priv.context.JNDIEnvironment) INFO    - Enterprise-tier default Engine bean name is EngineBMT
[10-9-19 15:35:52:605 CEST] 00000108 SystemOut     O 2019-09-10 15:35:52,605 [         Default : 6] [          ] [                    ] [                    ] (r.context.EtierEnvironmentImpl) INFO    - Enterprise tier using local JNDI context
factory = com.ibm.websphere.naming.WsnInitialContextFactory
    url = corbaloc:rir:/NameServiceServerRoot
   path = IUFjava_Pega_SI_AS_V5.0/nodes/AppSrv01/servers/wasap05
[10-9-19 15:35:52:709 CEST] 00000108 SystemOut     O 2019-09-10 15:35:52,709 [         Default : 6] [          ] [                    ] [                    ] (ion.internal.PRGenProviderImpl) INFO    - invokeDynamic instrumentation for inlining is enabled
[10-9-19 15:35:52:710 CEST] 00000108 SystemOut     O 2019-09-10 15:35:52,709 [         Default : 6] [          ] [                    ] [                    ] (ion.internal.PRGenProviderImpl) INFO    - Assembly Version: -560251499
[10-9-19 15:35:53:104 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,104 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Base database information:
[10-9-19 15:35:53:104 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,104 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Database name: pegadata
[10-9-19 15:35:53:104 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,104 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Defined by: JNDI name
[10-9-19 15:35:53:104 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,104 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Data source name: java:comp/env/jdbc/PegaRULES
[10-9-19 15:35:53:105 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,104 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Minimum connection count: 0
[10-9-19 15:35:53:105 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,104 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Maximum connection count: unlimited
[10-9-19 15:35:53:105 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,104 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Default Schema: PegaC
[10-9-19 15:35:53:110 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,110 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Base database information:
[10-9-19 15:35:53:110 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,110 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Database name: pegarules
[10-9-19 15:35:53:111 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,110 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Defined by: JNDI name
[10-9-19 15:35:53:111 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,110 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Data source name: java:comp/env/jdbc/PegaRULES
[10-9-19 15:35:53:111 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,110 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Minimum connection count: 0
[10-9-19 15:35:53:111 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,110 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Maximum connection count: unlimited
[10-9-19 15:35:53:111 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,110 [         Default : 6] [          ] [                    ] [                    ] (ccess.DatabaseConfigurationMap) INFO    - Default Schema: PegaRules
[10-9-19 15:35:53:120 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,120 [         Default : 6] [          ] [                    ] [                    ] (l.access.ConnectionManagerImpl) INFO    - Initializing connections for pegarules: 0 regular connections, 0 reserved connections
[10-9-19 15:35:53:261 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,261 [         Default : 6] [          ] [                    ] [                    ] (      external.timers.CpuTimer) INFO    - CPU timers set to TOTALSONLY. Use prconfig setting 'initialization/CpuTimerLevel' with one of [FULL, TOTALSONLY, NONE] to modify.
[10-9-19 15:35:53:263 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,263 [         Default : 6] [          ] [                    ] [                    ] (.timers.EnvironmentDiagnostics) INFO    - Using Java 1.5 Thread.getAllStackTraces() for thread dumps
[10-9-19 15:35:53:268 CEST] 000000e4 SystemOut     O Using sun.misc.Perf high-resolution timer for elapsed timings
[10-9-19 15:35:53:270 CEST] 000000e4 SystemOut     O Using Java 5 Management beans for thread CPU timings.
[10-9-19 15:35:53:270 CEST] 000000e4 SystemOut     O Using Java 5 Management beans for process CPU timings: 167598520000
[10-9-19 15:35:53:359 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,359 [         Default : 6] [          ] [                    ] [                    ] (.access.PageDatabaseMapperImpl) INFO    - DeflateStreams is turned ON.
[10-9-19 15:35:53:413 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,412 [         Default : 6] [          ] [                    ] [                    ] (pboard.StorageStreamCommonImpl) INFO    - engineCodeVersion: 07-10-27
[10-9-19 15:35:53:764 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,764 [         Default : 6] [          ] [                    ] [                    ] (ernal.basic.SystemSettingsImpl) INFO    - Failed to get setting with key: "database/databases/sample/customInfoDataPage" and owning ruleset: "Pega-Engine". PegaRULES database context is not available.
[10-9-19 15:35:53:790 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,789 [         Default : 6] [          ] [                    ] [                    ] ( internal.archive.ParUtilsImpl) INFO    - Setting archive staging directory: /opt/data/WAS/wasap05/tmp/RuleMgmt
[10-9-19 15:35:53:790 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - JVM Information:
[10-9-19 15:35:53:790 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - Vendor: IBM Corporation, JVM version: 1.7.0
[10-9-19 15:35:53:790 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - VM Name: IBM J9 VM(build pxa6470sr10fp35-20181025_02 (SR10 FP35))
[10-9-19 15:35:53:791 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - Host OS Information:
[10-9-19 15:35:53:791 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - OS: Linux, version: 2.6.32-754.17.1.el6.x86_64
[10-9-19 15:35:53:791 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - Architecture: amd64
[10-9-19 15:35:53:791 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - PegaRULES Enterprise Tier 7.20 (ML2)
[10-9-19 15:35:53:791 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - PRPC-7.2.2-60: 2016-12-01 16.03 EST
[10-9-19 15:35:53:792 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - Deployed in web tier only
[10-9-19 15:35:53:792 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -                        Servlet container: WebSphere
[10-9-19 15:35:53:792 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -                               Web server: IBM WebSphere Application Server/8.5
[10-9-19 15:35:53:792 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -                   Web server environment: WebSphere
[10-9-19 15:35:53:792 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -        Web-tier default Engine bean name: EngineBMT
[10-9-19 15:35:53:793 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    -     Web to Enterprise tier delegate type: pojo
[10-9-19 15:35:53:793 CEST] 00000108 SystemOut     O 2019-09-10 15:35:53,790 [         Default : 6] [          ] [                    ] [                    ] (      etier.impl.EngineStartup) INFO    - Now starting the PegaRULES Engine...
[10-9-19 15:35:54:039 CEST] 00000108 SystemOut     O 2019-09-10 15:35:54,039 [         Default : 6] [          ] [                    ] [                    ] (      internal.mgmt.PRNodeImpl) INFO    - Using codeset version and timestamp map: {pega-enginecode=07-10-27@2019-04-24 14:13:00.0, customer=06-01-01@2018-02-12 12:57:00.0, pegafw-channelservices=07-21-10@2017-02-27 20:33:00.0}
[10-9-19 15:35:54:436 CEST] 00000108 SystemOut     O 2019-09-10 15:35:54,436 [tzzapp0366.insim.biz] [          ] [                    ] [                    ] (rnal.mgmt.InitialConfiguration) INFO    - Generated source : file://runtime:/PRGenJava/

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Posted: 5 years ago
Posted: 10 Sep 2019 15:06 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

something is not right in your deployment/environment. go ahead and create a SR with GCS, we can take a look at your deployment. I assume you are already deploying the prpc_j2ee14_ws.ear and follow the installation guide, right?

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Posted: 5 years ago
Posted: 10 Sep 2019 15:21 EDT
Nagaraju Bollam (NagarajuB0579)
Capgemini

Capgemini
US

We are deploying the ear from beginning but there was change at deploying things in websphere which made it to deploy the ear as web tier, already raised an SR for the same. Hoping PEGA team to help me in identifying the root cause. Thanks for your instant replies.

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Posted: 5 years ago
Posted: 10 Sep 2019 18:42 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

Hi there,

I reviewed the logs attached, I have a couple of things for you to check:

1. Do you have any MDBs in your ear file? In other words, if you try to deploy OOTB ear (without any customization), does that work? If yes, please attach your own ear to the SR for further review.

2. Otherwise, If #1 does not work even for OOTB ear, please check the SDK profile of your deployment manager (dmgr profile: with command similar to this

./managesdk.sh -listEnabledProfileAll -verbose). Now if the profile shows sdk version of 1.6.*, set it 1.7 and redeploy the ear.

./managesdk.sh -enableProfileAll -sdkName 1.7.1_64 –enableServers

You can also achieve this using Admin Console.

 

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Posted: 5 years ago
Posted: 11 Sep 2019 8:54 EDT
Nagaraju Bollam (NagarajuB0579)
Capgemini

Capgemini
US

Hi,

I have few MDBs in the ear file and also attached the ear file in the SR. I will need to see whether i can try the OOTB ear. I will let you after trying it. I dont think i can try that step right away.

 

Thanks,

Nagaraju

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Posted: 5 years ago
Posted: 24 Sep 2019 15:53 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Upon reviewing the associated Support Request, it was resolved that you would be following up with the Websphere Team. Please share your findings from them if possible.

Thank you!

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