When is it necessary to restart the environment?
Please let me know when I need to restart Pega Cloud environments.
We are currently operating to restart the environment after the application is released.
I have a feeling that every time we don't need to do a restart, but I'm not sure when a restart is needed and when not.
I know that a DSS update or hotfix installation may require a restart, but when else would a restart be required?
As a side note, I'm also wondering if a restart is required after upgrading the Pega Platform in addition to doing a release. We will be upgrading our environments from 8.6.6 to 8.8.2.
Accepted Solution
Updated: 22 May 2023 6:58 EDT
Bits in Glass
IN
@TakuyaN18 please check the below URL for more points. Whenever you deploy changes outside PRPC-> server level, DB level, environment level.. We will definitely need a restart.
https://support.pega.com/question/when-restart-after-deployment
Bits in Glass
IN
@TakuyaN18 when nodes are not healthy you will need a restart.
You can track the health of the nodes and environment. If they are unstable, you will need a restart.
NTT DATA Corporation
JP
@Anoop Krishna Thank you for your advice.
I realize that your comment recommends checking node health after making any changes to the application to determine if a restart is required, am I correct?
I'm wondering if there are any criteria by which I can determine if a restart is required before making any changes to the application, such as releases or updates.
Accepted Solution
Updated: 22 May 2023 6:58 EDT
Bits in Glass
IN
@TakuyaN18 please check the below URL for more points. Whenever you deploy changes outside PRPC-> server level, DB level, environment level.. We will definitely need a restart.
https://support.pega.com/question/when-restart-after-deployment
NTT DATA Corporation
JP
@Anoop Krishna Thank you very much. I understand the situations in which a restart is required.