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Question

 TAMARAPALLI Tamarapalli (NagaVamsiSanthoshT)
Vishnu Institute of technology
Naga Vamsi Santhosh Tamarapalli
Vishnu Institute of technology
IN
NagaVamsiSanthoshT Member since 2020 1 post
Vishnu Institute of technology
Posted: May 31, 2021
Last activity: May 31, 2021
Posted: 31 May 2021 8:44 EDT
Last activity: 31 May 2021 9:35 EDT
Closed

when the case is at savable datapage step it is showing you are not authorized to do this , while user running the case

anyone help me to solve thiis issue

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Platform 8.3
Case Management
Senior System Architect

Posted: 3 years ago
Updated: 3 years ago
Posted: 31 May 2021 9:34 EDT
Updated: 31 May 2021 9:35 EDT
Vamsi Kruthiventi (VamsiKruthiventi)
Areteans

Areteans
IN

@NagaVamsiSanthoshT

Here are the steps that you can try :

- Goto Accessgroup of user -> Access role

- Under Access role, add the Class that you wanted to update using Savable Dpage.

- Input "5" for every category that you see.

- Save the Access role rule.

- Logout & Login

- Retest.

Let me know if it works.

Thanks.

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