Question
Chennai Institute Of Technology
IN
Last activity: 29 Mar 2019 1:05 EDT
What is a TICKET in PEGA and what for we use it ?
We have an feature like Ticket in PEGA, can you help me out from understanding the Ticket concept, better if it is with a pic.
***Edited by Moderator Marissa to update platform capability tags****
Accepted Solution
Pegasystems Inc.
FR
Hello,
I would say the TICKET in pega is like a GOTO or a JUMPTO. When you set a TICKET, you are actually asking the system to go somewhere else within your flows or your processes.
Vodafone
IN
Hello,
You can know more about ticket share or set-ticket activity in below link
Link: https://community.pega.com/sites/default/files/help_v722/procomhelpmain.htm#zstandardrules/rule-obj-ticket.htm%3FTocPath%3DReference%7CStandard%2520rules%2520%7C_____82
Tickets are used to Jump to different assignment shapes or steps based on the Ticket value to get the desired output.
Its just like a GOTo statement in Javascript.
Pegasystems Inc.
IN
Hi,
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