Virtual rules table/system pulse related exception
Hi All - Can someone pls help me resolve this issue. We are getting this error with newly setup pega server. Below is the stack trace:
2015-12-09 08:46:34,618 [fault (self-tuning)'] [ STANDARD] [ PegaRULES:07.10] (l.vtable.VirtualRulesTableImpl) ERROR - VTable can't load rule resolution support
- com.pega.pegarules.pub.database.BadInputException: This external handle is not valid: A SHORT DESCRIPTION IS REQUIRED
From: (B15BF1633A2BEF0A5B4651E4C595E5065)
at com.pega.pegarules.data.internal.access.InstanceName.getKeysFromInsId(InstanceName.java:586)
at com.pega.pegarules.data.internal.access.InstanceName.getKeysFromRuleInsKey(InstanceName.java:520)
at com.pega.pegarules.data.internal.vtable.VirtualRulesTableImpl.getLoadQueryClasses(VirtualRulesTableImpl.java:509)
at com.pega.pegarules.data.internal.vtable.VirtualRulesTableImpl.loadVirtualTable(VirtualRulesTableImpl.java:251)
at com.pega.pegarules.data.internal.vtable.VirtualRulesTableImpl.noteChange(VirtualRulesTableImpl.java:1814)
Hi All - Can someone pls help me resolve this issue. We are getting this error with newly setup pega server. Below is the stack trace:
2015-12-09 08:46:34,618 [fault (self-tuning)'] [ STANDARD] [ PegaRULES:07.10] (l.vtable.VirtualRulesTableImpl) ERROR - VTable can't load rule resolution support
- com.pega.pegarules.pub.database.BadInputException: This external handle is not valid: A SHORT DESCRIPTION IS REQUIRED
From: (B15BF1633A2BEF0A5B4651E4C595E5065)
at com.pega.pegarules.data.internal.access.InstanceName.getKeysFromInsId(InstanceName.java:586)
at com.pega.pegarules.data.internal.access.InstanceName.getKeysFromRuleInsKey(InstanceName.java:520)
at com.pega.pegarules.data.internal.vtable.VirtualRulesTableImpl.getLoadQueryClasses(VirtualRulesTableImpl.java:509)
at com.pega.pegarules.data.internal.vtable.VirtualRulesTableImpl.loadVirtualTable(VirtualRulesTableImpl.java:251)
at com.pega.pegarules.data.internal.vtable.VirtualRulesTableImpl.noteChange(VirtualRulesTableImpl.java:1814)
at com.pega.pegarules.data.internal.access.DatabaseImpl.removeFromNodeCache_(DatabaseImpl.java:8975)
at com.pega.pegarules.data.internal.access.DatabaseImpl.processChanges(DatabaseImpl.java:9291)
at com.pega.pegarules.data.internal.access.DatabaseImpl.processChangesFromPulse(DatabaseImpl.java:9038)
at com.pegarules.generated.activity.ra_action_systempulse_a1462dda5b31f9ac9c168dc5d8498965.step1_circum0(ra_action_systempulse_a1462dda5b31f9ac9c168dc5d8498965.java:473)
at com.pegarules.generated.activity.ra_action_systempulse_a1462dda5b31f9ac9c168dc5d8498965.perform(ra_action_systempulse_a1462dda5b31f9ac9c168dc5d8498965.java:69)
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the corresponding SR, we see that it has been resolved. SA-17963 was created as a result of the investigation. Please reference that if you have the same question.
Pegasystems Inc.
US
Hello Dhirendra,
If the PRPC version is 7.1.5 which I suspect given the line numbers mentioned. I believe your issue is corrected in 7.1.6 and beyond.
JPMC
US
Thank you Rowland Stilwell and Kevin Zheng for your response! Yes my PRPC version is 7.1.5. So could you give me some more details regarding this exception. How do we address this existing 7.1.5?
Updated: 10 Dec 2015 11:14 EST
Pegasystems Inc.
US
Hello Dhirendra,
I see for that version a HFIX was generated for similar stack trace please open a SR and ask if HFIX-22019 is appropriate for your issue.
Regards
Pegasystems Inc.
US
Could you let me know the SR please? I'd like to track it for you!
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the corresponding SR, we see that it has been resolved. SA-17963 was created as a result of the investigation. Please reference that if you have the same question.