Update Pega Robot Manager 8.3.1 to 8.8.2 in
Hello,
In our project we have Pega 8.8.4 and Pega Robot Manager 8.3.1. We need to update Pega Robot Manager to version Pega Robot Manager 8.8.2.
We have performed all the steps indicated in the community.pega.com documentation but the version does not change at the end of the import process and after restarting the platform.
The Robot Manager 8.8.2 version does not appear in the application list either.
thank you
Accepted Solution
Accenture
ES
@Angel Hermira Hi, I resolved the wizard problem with the solution proposed in this post:
Initializing Import Wizard not Started | Support Center (pega.com)
"
Looks like the import was queued for some reason. You should probably increase the thread pool size and restart the env.
To change this, please set the following DSS setting:
RS:- Pega-Engine | Purpose: prconfig/agent/threadpoolsize/default Value: 50
"
Thanks
Pegasystems Inc.
GB
Hello @JairoA27, did you use the advanced mode while importing or the basic one?, if the advance, you should see all the rules that are about to be imported and to confirm whether you want to overwrite any existing ones like the application definition which you say yes to. Additionally, if this was done and still doesn't show, could you check that the system context is updated and pointing to the latest versions?
Accenture
ES
@Angel Hermira Hi , I attach screenshots of the advanced import steps.
The import process displays this message: "Code archives have been imported. Restart Pega Platform to activate the changes. "
After restarting Pega there are no changes in the application version.
Updated: 7 Mar 2024 5:01 EST
Pegasystems Inc.
GB
Hello @JairoA27, From your screenshots, I cannot see how the wizard progreses or finishes. It might be quicker for you to create a support request so we can directly work with you on this.
Accepted Solution
Accenture
ES
@Angel Hermira Hi, I resolved the wizard problem with the solution proposed in this post:
Initializing Import Wizard not Started | Support Center (pega.com)
"
Looks like the import was queued for some reason. You should probably increase the thread pool size and restart the env.
To change this, please set the following DSS setting:
RS:- Pega-Engine | Purpose: prconfig/agent/threadpoolsize/default Value: 50
"
Thanks