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Question

 Thivya Govindarajan (ThivyaGR) CGI Software Engineer
CGI
IN
ThivyaGR Member since 2019 5 posts
CGI
Posted: Jun 7, 2023
Last activity: Jun 21, 2023
Posted: 7 Jun 2023 2:56 EDT
Last activity: 21 Jun 2023 2:39 EDT
Closed

Update and Cancel Meeting invite with outlook calender synchronization.

Hi,

I have used SendEmailMessage function to send a Meeting Invite, but  there is no way to update or cancel that meeting invite already sent from Pega along with calendar synchronization. Is there any OOTB functionality /custom solution to achieve the requirement?

***Edited by Moderator: Bhavana S to add capability tag and add Product tag***
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Pega Platform Email Low-Code App Development Conversational Channels Senior System Architect

Posted: 1 year ago
Posted: 21 Jun 2023 2:39 EDT
Gopala Marri (GopalaMarri) PEGA Principal Application Development Support
Pegasystems Inc.
IN

@ThivyaGR

Hi 

I don't see Pega supporting this. Please refer to the below articles

https://docs-previous.pega.com/pega-foundation-healthcare-implementation-guide/86/step-3-integrating-microsoft-outlook-scheduling-appointments-deprecated

https://support.pega.com/question/ootb-pega-functionaity-updatecancel-meeting-request-was-already-sent-pega

Not sure if you're using any framework. But I found this article for Sales Automation check if this helps

https://docs.pega.com/bundle/sales-automation-88/page/sales-automation/email-calendar/manage-email-calendar.html

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