Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 NARASIMHA REDDY NATURU (NARASIMHAREDDYN) Staidlogic LLC
Staidlogic LLC
IN
NARASIMHAREDDYN Member since 2015 11 posts
Staidlogic LLC
Posted: Apr 27, 2022
Last activity: Apr 27, 2022
Posted: 27 Apr 2022 8:39 EDT
Last activity: 27 Apr 2022 14:00 EDT
Closed

Unified Messaging security Details

Report

Where can we get the Unified Messaging security details Manager ID & Manager Key for the Unified Messaging Channel?

***Edited by Moderator Marissa to add Capability tags***
Pega Customer Service Security Senior System Architect
Posted: 1 year ago
Posted: 27 Apr 2022 9:38 EDT
Marije Schillern (MarijeSchillern) MOD Senior Knowledge Management Specialist
Pegasystems Inc.
GB
Report

@NARASIMHAREDDYN  

Manager Key and ID should be obtained through PEGA Support. But from April 26th 2021 this feature is merged with PEGA CS and wont be available as stand alone feature.

 All of our digital messaging capabilities are still available in our flagship edition: Pega Customer Service Digital Customer Engagement Edition.

Following link provides the info.

https://collaborate.pega.com/discussion/unified-messaging-edition-no-longer-offered-standalone-product

https://collaborate.pega.com/question/pega-unified-messaging-edition-how-implement-it

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice