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Question

 NARASIMHA REDDY NATURU (NARASIMHAREDDYN)
Staidlogic LLC

Staidlogic LLC
US
NARASIMHAREDDYN Member since 2015 11 posts
Staidlogic LLC
Posted: Apr 27, 2022
Last activity: Apr 27, 2022
Posted: 27 Apr 2022 8:39 EDT
Last activity: 27 Apr 2022 14:00 EDT
Closed

Unified Messaging security Details

Where can we get the Unified Messaging security details Manager ID & Manager Key for the Unified Messaging Channel?

***Edited by Moderator Marissa to add Capability tags***
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Pega Customer Service
Security
Senior System Architect

Posted: 3 years ago
Posted: 27 Apr 2022 9:38 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@NARASIMHAREDDYN 

Manager Key and ID should be obtained through PEGA Support. But from April 26th 2021 this feature is merged with PEGA CS and wont be available as stand alone feature.

 All of our digital messaging capabilities are still available in our flagship edition: Pega Customer Service Digital Customer Engagement Edition.

Following link provides the info.

https://collaborate.pega.com/discussion/unified-messaging-edition-no-longer-offered-standalone-product

https://collaborate.pega.com/question/pega-unified-messaging-edition-how-implement-it

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