Question
Adqura
IN
Last activity: 6 Aug 2024 13:02 EDT
Unable to Select Strategy in Audience Simulation on Proposition Filter
Hi, we have added a Strategy and marked as relevant from Action< Mark As Relevant Record, in proposition filter tried creating a simulation from Action<Audience Simulation and create Simulation, here in the create simulation popup we are able to select the dataset, but unable to select Strategy which is marked as relevant record.
We also tried adding it from History tab< Custom Fields< Add fields< Name: NBACategory and Value: OFFERELIGIBILITY
We have tried in these two ways, but this didn't help us.
Can someone help me with this issue
Thanks.
Pegasystems Inc.
GB
@PravalikaR0993 To select a strategy in Audience Simulation on Proposition, you need to mark the strategy as a relevant record. You can do this by adding a custom field in the history tab of the strategy with the name 'NBACategory' and the value 'OFFERELIGIBILITY'. If you have already done this and it's not working, it might be due to a configuration issue or a bug. Please ensure that you have followed all the steps correctly. If the issue persists, it would be best to contact Pega Support for further assistance
pLEASE Provide the INC id if you log a support ticket via MSP
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
Testing Proposition Filter rules with audience simulations
Testing Next-Best-Action configuration with audience simulations
@PravalikaR0993 To select a strategy in Audience Simulation on Proposition, you need to mark the strategy as a relevant record. You can do this by adding a custom field in the history tab of the strategy with the name 'NBACategory' and the value 'OFFERELIGIBILITY'. If you have already done this and it's not working, it might be due to a configuration issue or a bug. Please ensure that you have followed all the steps correctly. If the issue persists, it would be best to contact Pega Support for further assistance
pLEASE Provide the INC id if you log a support ticket via MSP
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
Testing Proposition Filter rules with audience simulations
Testing Next-Best-Action configuration with audience simulations