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 Rohit n (Rohitn45) Intertec
Intertec
IN
Rohitn45 Member since 2022 1 post
Intertec
Posted: May 27, 2022
Last activity: June 8, 2022
Posted: 27 May 2022 3:35 EDT
Last activity: 8 Jun 2022 13:08 EDT
Solved

Unable to login to my registered account

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Unable to login to my registered account 

Pega Platform
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Posted: 2 months ago
Posted: 27 May 2022 6:19 EDT
Rohit n (Rohitn45) Intertec
Intertec
IN
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Hi @AkshithReddyT   , i switched company my pdn account is with that company mail and my certifications linked with gmail i want to download them but for gmail when we click on forgot password and giving gmail name , mail is not receving 2for gmail, can u please suggest any other way to download them,

thanks   

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Posted: 2 months ago
Posted: 27 May 2022 4:47 EDT
Kamineni Surya Prakash (KamineniSurya) Eclatprime Digital Private Ltd. Kamineni Surya Prakash
Eclatprime Digital Private Ltd.
IN
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@Rohitn45  Could you please elaborate your issue,So that it will give better idea to solve your problem

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Posted: 2 months ago
Posted: 27 May 2022 6:19 EDT
Rohit n (Rohitn45) Intertec
Intertec
IN
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@KamineniSurya 

Hi, i switched company my pdn account is with that company mail and my certifications linked with gmail i want to download them but for gmail when we click on forgot password and giving gmail name , mail is not receving 2for gmail, can u please suggest any other way to download them,

thanks   

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Posted: 2 months ago
Updated: 2 months ago
Posted: 27 May 2022 6:20 EDT
Updated: 27 May 2022 6:23 EDT
Kamineni Surya Prakash (KamineniSurya) Eclatprime Digital Private Ltd. Kamineni Surya Prakash
Eclatprime Digital Private Ltd.
IN
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@Rohitn45  You need to add primary email id in settings.

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Accepted Solution

Posted: 2 months ago
Updated: 2 months ago
Posted: 27 May 2022 6:30 EDT
Updated: 8 Jun 2022 13:08 EDT
Marije Schillern (MarijeSchillern) MOD Senior Knowledge Management Specialist
Pegasystems Inc.
GB
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@Rohitn45  as KamineniSurya stated, you need to log into your my.pega profile and add your correct company-affiliated email account.

You can add your Primary EmailID there.

If you still have problems, please email :  support@accounts.pega.com 

They will be able to determine which Email setting will work for your pw reset.

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