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Question

 Jeffrey Chandler (jeffrey.chandler)
Accenture

Accenture
US
jeffrey.chandler Member since 2013 6 posts
Accenture
Posted: Mar 4, 2019
Last activity: Jan 3, 2020
Posted: 4 Mar 2019 16:21 EST
Last activity: 3 Jan 2020 7:18 EST
Closed
Solved

Unable to import larger product with Jenkins

I am working on integrating Pega with Jenkins, and I have configured an initial project by following this link:Using prpcServiceUtils and Jenkins for automated application deployment

I can successfully deploy a small product file successfully from our dev environment to our test environment, however, if I deploy a larger product file, the build fails with the following error:

Console Output

Started by user Proprietary information hidden
[EnvInject] - Loading node environment variables.
[EnvInject] - Preparing an environment for the build.
[EnvInject] - Keeping Jenkins system variables.
[EnvInject] - Keeping Jenkins build variables.
[EnvInject] - Injecting as environment variables the properties content
TargetHost=https://test.example.com
SourceUser=pega.builder
Source=Code Management=None
TargetUser=pega.builder
Inject=environment variables to the build process=Properties Content
SourcePassword=*****)
SystemName=$BUILD_TAG
ARTIFACTS_DIR=$WORKSPACE
TargetPassword=*****)
SourceHost=http://dev.example.com

Show More

I am working on integrating Pega with Jenkins, and I have configured an initial project by following this link:Using prpcServiceUtils and Jenkins for automated application deployment

I can successfully deploy a small product file successfully from our dev environment to our test environment, however, if I deploy a larger product file, the build fails with the following error:

Console Output

Started by user Proprietary information hidden
[EnvInject] - Loading node environment variables.
[EnvInject] - Preparing an environment for the build.
[EnvInject] - Keeping Jenkins system variables.
[EnvInject] - Keeping Jenkins build variables.
[EnvInject] - Injecting as environment variables the properties content
TargetHost=https://test.example.com
SourceUser=pega.builder
Source=Code Management=None
TargetUser=pega.builder
Inject=environment variables to the build process=Properties Content
SourcePassword=*****)
SystemName=$BUILD_TAG
ARTIFACTS_DIR=$WORKSPACE
TargetPassword=*****)
SourceHost=http://dev.example.com

[EnvInject] - Variables injected successfully.
[EnvInject] - Injecting contributions.
Building on master in workspace /opt/jenkins/jenkins-master/jobs/Pega_Dev_To_Test/workspace
[jenkins] $ /opt/jenkins/jenkins-master/apache-ant-1.9.8/bin/ant -file Jenkins-build.xml -DapplicationVersion= -DproductVersion=2 -DproductName=JENKINSTEST -DapplicationName= exportprops
Buildfile: /opt/jenkins/jenkins-master/prpcServiceUtils/scripts/samples/jenkins/Jenkins-build.xml

exportprops:
[propertyfile] Creating new property file: /opt/jenkins/jenkins-master/prpcServiceUtils/scripts/utils/jenkins-Pega_Dev_To_Test-281_export.properties

BUILD SUCCESSFUL
Total time: 0 seconds
[workspace] $ /bin/sh -xe /opt/tomcat/temp/hudson4786392951748217153.sh
+ /opt/jenkins/jenkins-master/prpcServiceUtils//scripts/utils/prpcServiceUtils.sh export --connPropFile /opt/jenkins/jenkins-master/prpcServiceUtils//scripts/utils/jenkins-Pega_Dev_To_Test-281_export.properties --artifactsDir /opt/jenkins/jenkins-master/jobs/Pega_Dev_To_Test/workspace --requestTimeOut 3600
Buildfile: /opt/jenkins/jenkins-master/prpcServiceUtils/scripts/utils/prpcServiceUtilsWrapper.xml

-init:
[echo] ******************************************************************
[echo] Build date : ${pegaBuildDate.value}
[echo] Pega7 platform version : ${specificationVersion.value}
[echo] ******************************************************************
[delete] Deleting directory /opt/jenkins/jenkins-master/prpcServiceUtils/scripts/utils/generated
[mkdir] Created dir: /opt/jenkins/jenkins-master/prpcServiceUtils/scripts/utils/generated
[pega:propertyparser] Reading Properties from: /opt/jenkins/jenkins-master/prpcServiceUtils/scripts/utils/prpcServiceUtils.properties
[pega:propertyparser] pega.rest.server.url=http://<host name>:<port number>/<context>/PRRestService/<tenant url hash>
[pega:propertyparser] pega.rest.username=
[pega:propertyparser] pega.rest.password=*****
[pega:propertyparser] pega.rest.proxy.host=
[pega:propertyparser] pega.rest.proxy.port=
[pega:propertyparser] pega.rest.proxy.username=
[pega:propertyparser] pega.rest.proxy.password=*****
[pega:propertyparser] pega.rest.proxy.domain=
[pega:propertyparser] pega.rest.proxy.workstation=
[pega:propertyparser] pega.rest.response.type=json
[pega:propertyparser] user.temp.dir=
[pega:propertyparser] custom.jvm.args=
[pega:propertyparser] export.archiveName=
[pega:propertyparser] export.productName=
[pega:propertyparser] export.productVersion=
[pega:propertyparser] export.applicationVersion=
[pega:propertyparser] export.applicationName=
[pega:propertyparser] export.branchName=
[pega:propertyparser] export.branchAppContext=
[pega:propertyparser] export.async=true
[pega:propertyparser] export.exportToRepository=false
[pega:propertyparser] export.repositoryName=
[pega:propertyparser] expose.includedClasses=
[pega:propertyparser] expose.includeDescendents=true
[pega:propertyparser] expose.excludedClasses=
[pega:propertyparser] expose.excludeDescendents=true
[pega:propertyparser] expose.startKey=
[pega:propertyparser] expose.endKey=
[pega:propertyparser] expose.startDate=
[pega:propertyparser] expose.endDate=
[pega:propertyparser] expose.reindex=true
[pega:propertyparser] expose.reindexType=nonpega
[pega:propertyparser] expose.commitRate=100
[pega:propertyparser] expose.numOfThreads=1
[pega:propertyparser] expose.async=true
[pega:propertyparser] import.archive.path=
[pega:propertyparser] import.preferencespath=
[pega:propertyparser] import.mode=import
[pega:propertyparser] import.existingInstances=skip
[pega:propertyparser] import.nofailonerror=false
[pega:propertyparser] import.commitRate=100
[pega:propertyparser] import.compileLibraries=true
[pega:propertyparser] import.allowImportWithMissingDependencies=false
[pega:propertyparser] import.preserveOrder=false
[pega:propertyparser] import.codesetName=Customer
[pega:propertyparser] import.codesetVersion=06-01-01
[pega:propertyparser] import.async=true
[pega:propertyparser] import.skipBackup=false
[pega:propertyparser] import.importFromRepository=false
[pega:propertyparser] import.repositoryName=
[pega:propertyparser] import.artifactType=
[pega:propertyparser] import.archivePath=
[pega:propertyparser] import.bypassSchema=
[pega:propertyparser] import.insecureOperators=
[pega:propertyparser] import.allowInheritedConnections=false
[pega:propertyparser] import.bypassColumnPopulation=false
[pega:propertyparser] import.bypassSchemaChangesToDescendantTables=false
[pega:propertyparser] import.bypassInstanceMigration=false
[pega:propertyparser] hotfix.operation=
[pega:propertyparser] hotfix.dlFilePath=
[pega:propertyparser] hotfix.catalogPath=
[pega:propertyparser] hotfix.bypassSchema=false
[pega:propertyparser] hotfix.force=false
[pega:propertyparser] hotfix.async=true
[pega:propertyparser] getstatus.jobID=
[pega:propertyparser] getstatus.operationName=
[pega:propertyparser] manageRestorePoints.action=
[pega:propertyparser] manageRestorePoints.restorePointName=
[pega:propertyparser] manageRestorePoints.restorePointLabel=
[pega:propertyparser] rollback.restorePointName=
[pega:propertyparser] rollback.action=SystemRollback
[pega:propertyparser] rollback.async=true
[pega:propertyparser] rollback.downloadLogToFile=true
[pega:propertyparser] updateAccessGroup.applicationName=
[pega:propertyparser] updateAccessGroup.applicationVersion=
[pega:propertyparser] updateAccessGroup.groupList=
[pega:propertyparser] updateDASS.filePath=
[pega:propertyparser] pega.rest.server.url=http://<host name>:<port number>/<context>/PRRestService/<tenant url hash>
[pega:propertyparser] pega.rest.username=
[pega:propertyparser] pega.rest.password=*****
[pega:propertyparser] pega.rest.proxy.host=
[pega:propertyparser] pega.rest.proxy.port=
[pega:propertyparser] pega.rest.proxy.username=
[pega:propertyparser] pega.rest.proxy.password=*****
[pega:propertyparser] pega.rest.proxy.domain=
[pega:propertyparser] pega.rest.proxy.workstation=
[pega:propertyparser] pega.rest.response.type=json
[pega:propertyparser] user.temp.dir=
[pega:propertyparser] custom.jvm.args=
[pega:propertyparser] export.archiveName=
[pega:propertyparser] export.productName=
[pega:propertyparser] export.productVersion=
[pega:propertyparser] export.applicationVersion=
[pega:propertyparser] export.applicationName=
[pega:propertyparser] export.branchName=
[pega:propertyparser] export.branchAppContext=
[pega:propertyparser] export.async=true
[pega:propertyparser] export.exportToRepository=false
[pega:propertyparser] export.repositoryName=
[pega:propertyparser] expose.includedClasses=
[pega:propertyparser] expose.includeDescendents=true
[pega:propertyparser] expose.excludedClasses=
[pega:propertyparser] expose.excludeDescendents=true
[pega:propertyparser] expose.startKey=
[pega:propertyparser] expose.endKey=
[pega:propertyparser] expose.startDate=
[pega:propertyparser] expose.endDate=
[pega:propertyparser] expose.reindex=true
[pega:propertyparser] expose.reindexType=nonpega
[pega:propertyparser] expose.commitRate=100
[pega:propertyparser] expose.numOfThreads=1
[pega:propertyparser] expose.async=true
[pega:propertyparser] import.archive.path=
[pega:propertyparser] import.preferencespath=
[pega:propertyparser] import.mode=import
[pega:propertyparser] import.existingInstances=skip
[pega:propertyparser] import.nofailonerror=false
[pega:propertyparser] import.commitRate=100
[pega:propertyparser] import.compileLibraries=true
[pega:propertyparser] import.allowImportWithMissingDependencies=false
[pega:propertyparser] import.preserveOrder=false
[pega:propertyparser] import.codesetName=Customer
[pega:propertyparser] import.codesetVersion=06-01-01
[pega:propertyparser] import.async=true
[pega:propertyparser] import.skipBackup=false
[pega:propertyparser] import.importFromRepository=false
[pega:propertyparser] import.repositoryName=
[pega:propertyparser] import.artifactType=
[pega:propertyparser] import.archivePath=
[pega:propertyparser] import.bypassSchema=
[pega:propertyparser] import.insecureOperators=
[pega:propertyparser] import.allowInheritedConnections=false
[pega:propertyparser] import.bypassColumnPopulation=false
[pega:propertyparser] import.bypassSchemaChangesToDescendantTables=false
[pega:propertyparser] import.bypassInstanceMigration=false
[pega:propertyparser] hotfix.operation=
[pega:propertyparser] hotfix.dlFilePath=
[pega:propertyparser] hotfix.catalogPath=
[pega:propertyparser] hotfix.bypassSchema=false
[pega:propertyparser] hotfix.force=false
[pega:propertyparser] hotfix.async=true
[pega:propertyparser] getstatus.jobID=
[pega:propertyparser] getstatus.operationName=
[pega:propertyparser] manageRestorePoints.action=
[pega:propertyparser] manageRestorePoints.restorePointName=
[pega:propertyparser] manageRestorePoints.restorePointLabel=
[pega:propertyparser] rollback.restorePointName=
[pega:propertyparser] rollback.action=SystemRollback
[pega:propertyparser] rollback.async=true
[pega:propertyparser] rollback.downloadLogToFile=true
[pega:propertyparser] updateAccessGroup.applicationName=
[pega:propertyparser] updateAccessGroup.applicationVersion=
[pega:propertyparser] updateAccessGroup.groupList=
[pega:propertyparser] updateDASS.filePath=
[pega:propertyparser] export.async=true
[pega:propertyparser] manageRestorePoints.restorePointLabel=
[pega:propertyparser] user.temp.dir=
[pega:propertyparser] import.commitRate=100
[pega:propertyparser] hotfix.bypassSchema=false
[pega:propertyparser] pega.rest.password=*****
[pega:propertyparser] import.allowInheritedConnections=false
[pega:propertyparser] pega.rest.response.type=json
[pega:propertyparser] import.mode=import
[pega:propertyparser] import.nofailonerror=false
[pega:propertyparser] export.branchAppContext=
[pega:propertyparser] hotfix.force=false
[pega:propertyparser] import.importFromRepository=false
[pega:propertyparser] export.applicationVersion=
[pega:propertyparser] pega.rest.username=
[pega:propertyparser] expose.reindexType=nonpega
[pega:propertyparser] export.exportToRepository=false
[pega:propertyparser] pega.rest.proxy.port=
[pega:propertyparser] hotfix.async=true
[pega:propertyparser] import.archive.path=
[pega:propertyparser] import.compileLibraries=true
[pega:propertyparser] rollback.downloadLogToFile=true
[pega:propertyparser] import.insecureOperators=
[pega:propertyparser] export.productName=
[pega:propertyparser] expose.async=true
[pega:propertyparser] updateAccessGroup.applicationVersion=
[pega:propertyparser] import.preserveOrder=false
[pega:propertyparser] getstatus.operationName=
[pega:propertyparser] export.branchName=
[pega:propertyparser] expose.startDate=
[pega:propertyparser] export.productVersion=
[pega:propertyparser] import.bypassInstanceMigration=false
[pega:propertyparser] import.allowImportWithMissingDependencies=false
[pega:propertyparser] rollback.async=true
[pega:propertyparser] expose.reindex=true
[pega:propertyparser] updateAccessGroup.applicationName=
[pega:propertyparser] expose.includedClasses=
[pega:propertyparser] updateAccessGroup.groupList=
[pega:propertyparser] expose.endKey=
[pega:propertyparser] expose.excludeDescendents=true
[pega:propertyparser] expose.numOfThreads=1
[pega:propertyparser] export.archiveName=
[pega:propertyparser] getstatus.jobID=
[pega:propertyparser] expose.excludedClasses=
[pega:propertyparser] import.preferencespath=
[pega:propertyparser] import.artifactType=
[pega:propertyparser] expose.includeDescendents=true
[pega:propertyparser] custom.jvm.args=
[pega:propertyparser] pega.rest.server.url=http://<host name>:<port number>/<context>/PRRestService/<tenant url hash>
[pega:propertyparser] import.existingInstances=skip
[pega:propertyparser] manageRestorePoints.restorePointName=
[pega:propertyparser] import.async=true
[pega:propertyparser] expose.endDate=
[pega:propertyparser] rollback.restorePointName=
[pega:propertyparser] hotfix.dlFilePath=
[pega:propertyparser] updateDASS.filePath=
[pega:propertyparser] import.skipBackup=false
[pega:propertyparser] pega.rest.proxy.workstation=
[pega:propertyparser] pega.rest.proxy.password=*****
[pega:propertyparser] import.archivePath=
[pega:propertyparser] import.bypassColumnPopulation=false
[pega:propertyparser] hotfix.catalogPath=
[pega:propertyparser] import.codesetName=Customer
[pega:propertyparser] hotfix.operation=
[pega:propertyparser] pega.rest.proxy.domain=
[pega:propertyparser] expose.commitRate=100
[pega:propertyparser] pega.rest.proxy.host=
[pega:propertyparser] import.repositoryName=
[pega:propertyparser] import.bypassSchemaChangesToDescendantTables=false
[pega:propertyparser] rollback.action=SystemRollback
[pega:propertyparser] export.applicationName=
[pega:propertyparser] expose.startKey=
[pega:propertyparser] manageRestorePoints.action=
[pega:propertyparser] pega.rest.proxy.username=
[pega:propertyparser] export.repositoryName=
[pega:propertyparser] import.codesetVersion=06-01-01
[pega:propertyparser] import.bypassSchema=
[mkdir] Created dir: /tmp/PegaInstallTemp-01-March-2019-16.33.23
[pega:hasenoughspace] Found 2019740KB of free space on '/tmp'
[echo] *** JVM Arguments -Xmx1280m -Dlog4j.configurationFile=file:///%2Fopt%2Fjenkins%2Fjenkins-master%2FprpcServiceUtils%2Fscripts%2Flib%2Flog4j2.xml -Dlogfile.timestamp=Mar-01-2019-16-33-22 ***

-processInstances:
[echo] Performing export on multiple instance(s)
[pega:echoargline] arg line : -action export -propFileDir /opt/jenkins/jenkins-master/prpcServiceUtils/scripts/utils/generated -poolSize ${prpcserviceutils.pool.size} -requestTimeOut 3600 -tempDir /tmp/PegaInstallTemp-01-March-2019-16.33.23 -artifactsDir /opt/jenkins/jenkins-master/jobs/Pega_Dev_To_Test/workspace -processFailStrategy FAIL_PROCESS_ON_SINGLE_SYSTEM_FAILURE
[echo] Reading connection information from /opt/jenkins/jenkins-master/prpcServiceUtils//scripts/utils/jenkins-Pega_Dev_To_Test-281_export.properties
[pega:propertyfilegenerator] pega.rest.server.url=http://<host name>:<port number>/<context>/PRRestService/<tenant url hash>
[pega:propertyfilegenerator] pega.rest.username=
[pega:propertyfilegenerator] pega.rest.password=*****
[pega:propertyfilegenerator] pega.rest.proxy.host=
[pega:propertyfilegenerator] pega.rest.proxy.port=
[pega:propertyfilegenerator] pega.rest.proxy.username=
[pega:propertyfilegenerator] pega.rest.proxy.password=*****
[pega:propertyfilegenerator] pega.rest.proxy.domain=
[pega:propertyfilegenerator] pega.rest.proxy.workstation=
[pega:propertyfilegenerator] pega.rest.response.type=json
[pega:propertyfilegenerator] user.temp.dir=
[pega:propertyfilegenerator] custom.jvm.args=
[pega:propertyfilegenerator] export.archiveName=
[pega:propertyfilegenerator] export.productName=
[pega:propertyfilegenerator] export.productVersion=
[pega:propertyfilegenerator] export.applicationVersion=
[pega:propertyfilegenerator] export.applicationName=
[pega:propertyfilegenerator] export.branchName=
[pega:propertyfilegenerator] export.branchAppContext=
[pega:propertyfilegenerator] export.async=true
[pega:propertyfilegenerator] export.exportToRepository=false
[pega:propertyfilegenerator] export.repositoryName=
[pega:propertyfilegenerator] expose.includedClasses=
[pega:propertyfilegenerator] expose.includeDescendents=true
[pega:propertyfilegenerator] expose.excludedClasses=
[pega:propertyfilegenerator] expose.excludeDescendents=true
[pega:propertyfilegenerator] expose.startKey=
[pega:propertyfilegenerator] expose.endKey=
[pega:propertyfilegenerator] expose.startDate=
[pega:propertyfilegenerator] expose.endDate=
[pega:propertyfilegenerator] expose.reindex=true
[pega:propertyfilegenerator] expose.reindexType=nonpega
[pega:propertyfilegenerator] expose.commitRate=100
[pega:propertyfilegenerator] expose.numOfThreads=1
[pega:propertyfilegenerator] expose.async=true
[pega:propertyfilegenerator] import.archive.path=
[pega:propertyfilegenerator] import.preferencespath=
[pega:propertyfilegenerator] import.mode=import
[pega:propertyfilegenerator] import.existingInstances=skip
[pega:propertyfilegenerator] import.nofailonerror=false
[pega:propertyfilegenerator] import.commitRate=100
[pega:propertyfilegenerator] import.compileLibraries=true
[pega:propertyfilegenerator] import.allowImportWithMissingDependencies=false
[pega:propertyfilegenerator] import.preserveOrder=false
[pega:propertyfilegenerator] import.codesetName=Customer
[pega:propertyfilegenerator] import.codesetVersion=06-01-01
[pega:propertyfilegenerator] import.async=true
[pega:propertyfilegenerator] import.skipBackup=false
[pega:propertyfilegenerator] import.importFromRepository=false
[pega:propertyfilegenerator] import.repositoryName=
[pega:propertyfilegenerator] import.artifactType=
[pega:propertyfilegenerator] import.archivePath=
[pega:propertyfilegenerator] import.bypassSchema=
[pega:propertyfilegenerator] import.insecureOperators=
[pega:propertyfilegenerator] import.allowInheritedConnections=false
[pega:propertyfilegenerator] import.bypassColumnPopulation=false
[pega:propertyfilegenerator] import.bypassSchemaChangesToDescendantTables=false
[pega:propertyfilegenerator] import.bypassInstanceMigration=false
[pega:propertyfilegenerator] hotfix.operation=
[pega:propertyfilegenerator] hotfix.dlFilePath=
[pega:propertyfilegenerator] hotfix.catalogPath=
[pega:propertyfilegenerator] hotfix.bypassSchema=false
[pega:propertyfilegenerator] hotfix.force=false
[pega:propertyfilegenerator] hotfix.async=true
[pega:propertyfilegenerator] getstatus.jobID=
[pega:propertyfilegenerator] getstatus.operationName=
[pega:propertyfilegenerator] manageRestorePoints.action=
[pega:propertyfilegenerator] manageRestorePoints.restorePointName=
[pega:propertyfilegenerator] manageRestorePoints.restorePointLabel=
[pega:propertyfilegenerator] rollback.restorePointName=
[pega:propertyfilegenerator] rollback.action=SystemRollback
[pega:propertyfilegenerator] rollback.async=true
[pega:propertyfilegenerator] rollback.downloadLogToFile=true
[pega:propertyfilegenerator] updateAccessGroup.applicationName=
[pega:propertyfilegenerator] updateAccessGroup.applicationVersion=
[pega:propertyfilegenerator] updateAccessGroup.groupList=
[pega:propertyfilegenerator] updateDASS.filePath=
[pega:propertyfilegenerator] jenkins-Pega_Dev_To_Test-281.pega.rest.server.url=http://dev.example.com/prweb/PRRestService/
[pega:propertyfilegenerator] jenkins-Pega_Dev_To_Test-281.pega.rest.username=pega.builder
[pega:propertyfilegenerator] jenkins-Pega_Dev_To_Test-281.pega.rest.password=*****
[pega:propertyfilegenerator] jenkins-Pega_Dev_To_Test-281.export.archiveName=JENKINSTEST2
[pega:propertyfilegenerator] jenkins-Pega_Dev_To_Test-281.export.productName=JENKINSTEST
[pega:propertyfilegenerator] jenkins-Pega_Dev_To_Test-281.export.productVersion=2
[pega:propertyfilegenerator] jenkins-Pega_Dev_To_Test-281.export.applicationName=
[pega:propertyfilegenerator] jenkins-Pega_Dev_To_Test-281.export.applicationVersion=
[pega:propertyfilegenerator] jenkins-Pega_Dev_To_Test-281.export.async=false
[pega:propertyfilegenerator] Systems Configured
[pega:propertyfilegenerator] jenkins-Pega_Dev_To_Test-281
[pega:propertyfilegenerator] Generated /opt/jenkins/jenkins-master/prpcServiceUtils/scripts/utils/generated/jenkins-Pega_Dev_To_Test-281.prpcServiceUtils.properties

_callService:
[java] 16:33:23.978 [main] INFO [a.pegarules.serviceclient.ClientSettings] - -action export -propFileDir /opt/jenkins/jenkins-master/prpcServiceUtils/scripts/utils/generated -poolSize ${prpcserviceutils.pool.size} -requestTimeOut 3600 -tempDir /tmp/PegaInstallTemp-01-March-2019-16.33.23 -artifactsDir /opt/jenkins/jenkins-master/jobs/Pega_Dev_To_Test/workspace -processFailStrategy FAIL_PROCESS_ON_SINGLE_SYSTEM_FAILURE
[java] 16:33:23.982 [main] INFO [a.pegarules.serviceclient.ClientSettings] - Setting Thread Pool Size to default 5
[java] 16:33:23.982 [main] INFO [a.pegarules.serviceclient.ClientSettings] - Setting Request TimeOut to 3600
[java] 16:33:23.988 [main] INFO [.pega.pegarules.serviceclient.ClientMain] - Initializing client Current Operation = EXPORT; Thread Pool Size = 5; RequestTimeOut = 3600; TemporaryDirectory = /tmp/PegaInstallTemp-01-March-2019-16.33.23; ProcessFailStrategy = FAIL_PROCESS_ON_SINGLE_SYSTEM_FAILURE
[java] 16:33:23.991 [main] INFO [viceclient.requestmanager.RequestManager] - Initializing Request Manager
[java] 16:33:23.991 [main] INFO [viceclient.requestmanager.RequestManager] - Initializing ExecutorService with pool size 5
[java] 16:33:23.996 [main] INFO [viceclient.requestmanager.RequestManager] - Performing EXPORT with params [System Name = jenkins-Pega_Dev_To_Test-281 Parameters = {export.async=false, manageRestorePoints.restorePointLabel=, user.temp.dir=, import.commitRate=100, hotfix.bypassSchema=false, pega.rest.password=*****, import.allowInheritedConnections=false, pega.rest.response.type=json, import.mode=import, import.nofailonerror=false, export.branchAppContext=, hotfix.force=false, import.importFromRepository=false, export.applicationVersion=, pega.rest.username=pega.builder, expose.reindexType=nonpega, export.exportToRepository=false, pega.rest.proxy.port=, hotfix.async=true, import.archive.path=, import.compileLibraries=true, import.insecureOperators=, rollback.downloadLogToFile=true, export.productName=JENKINSTEST, expose.async=true, updateAccessGroup.applicationVersion=, import.preserveOrder=false, getstatus.operationName=, export.branchName=, expose.startDate=, export.productVersion=2, import.bypassInstanceMigration=false, import.allowImportWithMissingDependencies=false, rollback.async=true, expose.reindex=true, updateAccessGroup.applicationName=, expose.includedClasses=, updateAccessGroup.groupList=, expose.endKey=, expose.excludeDescendents=true, expose.numOfThreads=1, export.archiveName=JENKINSTEST2, getstatus.jobID=, expose.excludedClasses=, import.preferencespath=, import.artifactType=, expose.includeDescendents=true, custom.jvm.args=, pega.rest.server.url=http://dev.example.com/prweb/PRRestService/, import.existingInstances=skip, manageRestorePoints.restorePointName=, import.async=true, expose.endDate=, rollback.restorePointName=, hotfix.dlFilePath=, updateDASS.filePath=, import.skipBackup=false, pega.rest.proxy.workstation=, pega.rest.proxy.password=*****, import.archivePath=, import.bypassColumnPopulation=false, hotfix.catalogPath=, import.codesetName=Customer, hotfix.operation=, pega.rest.proxy.domain=, expose.commitRate=100, pega.rest.proxy.host=, import.repositoryName=, import.bypassSchemaChangesToDescendantTables=false, rollback.action=SystemRollback, export.applicationName=, expose.startKey=, manageRestorePoints.action=, pega.rest.proxy.username=, export.repositoryName=, import.codesetVersion=06-01-01, import.bypassSchema=}]
[java]
[java] 16:34:23.733 [pool-2-thread-1] INFO [egarules.serviceclient.rest.RestResponse] - jenkins-Pega_Dev_To_Test-281: Parsing response
[java] 16:34:23.733 [pool-2-thread-1] INFO [egarules.serviceclient.rest.RestResponse] - jenkins-Pega_Dev_To_Test-281: Parsing response of length 0
[java] 16:34:23.734 [pool-2-thread-1] ERROR [egarules.serviceclient.rest.RestResponse] - jenkins-Pega_Dev_To_Test-281: Error parsing response from request 1 using URL http://dev.example.com/prweb/PRRestService/SystemManagement/v2/Export: no Content-Type header found
[java] 16:34:23.735 [main] INFO [viceclient.requestmanager.RequestManager] - Request on system jenkins-Pega_Dev_To_Test-281 failed
[java] 16:34:23.735 [main] ERROR [viceclient.requestmanager.RequestManager] - Request on system jenkins-Pega_Dev_To_Test-281 failed
[java] java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Response does not contain Content-Type header. The URL http://dev.example.com/prweb/PRRestService/SystemManagement/v2/Export may be invalid
[java] at java.util.concurrent.FutureTask.report(FutureTask.java:122) ~[?:1.8.0_51]
[java] at java.util.concurrent.FutureTask.get(FutureTask.java:206) ~[?:1.8.0_51]
[java] at com.pega.pegarules.serviceclient.requestmanager.RequestManager.processResponse(RequestManager.java:156) [prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.requestmanager.RequestManager.doOperation(RequestManager.java:141) [prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.ClientMain.executeAndHandleResponse(ClientMain.java:97) [prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.ClientMain.main(ClientMain.java:58) [prdeploy.jar:?]
[java] Caused by: java.lang.IllegalStateException: Response does not contain Content-Type header. The URL http://dev.example.com/prweb/PRRestService/SystemManagement/v2/Export may be invalid
[java] at com.pega.pegarules.serviceclient.rest.RestResponse.parseEntities(RestResponse.java:120) ~[prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.rest.RestResponse.parseResponse(RestResponse.java:101) ~[prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.rest.RestResponse.<init>(RestResponse.java:85) ~[prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.rest.RestClient.parseReponse(RestClient.java:237) ~[prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.rest.RestClient.doGet(RestClient.java:188) ~[prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.rest.RestClient.sendRequest(RestClient.java:79) ~[prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.rest.RestClient.sendRequest(RestClient.java:1) ~[prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.rest.AbstractRestRequest.execute(AbstractRestRequest.java:57) ~[prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.rest.AbstractRestRequest.execute(AbstractRestRequest.java:1) ~[prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.request.AbstractRequest.call(AbstractRequest.java:62) ~[prdeploy.jar:?]
[java] at com.pega.pegarules.serviceclient.request.AbstractRequest.call(AbstractRequest.java:1) ~[prdeploy.jar:?]
[java] at java.util.concurrent.FutureTask.run(FutureTask.java:266) ~[?:1.8.0_51]
[java] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) ~[?:1.8.0_51]
[java] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) ~[?:1.8.0_51]
[java] at java.lang.Thread.run(Thread.java:745) ~[?:1.8.0_51]
[java]
[java] FAILED JOBS
[java] --------------------------------------------------------------------------------------------
[java]
[java] System Name : jenkins-Pega_Dev_To_Test-281
[java] Job ID :
[java] Status :
[java] Error Messages : REQUEST_EXECUTION_ERROR java.lang.IllegalStateException: Response does not contain Content-Type header. The URL http://dev.example.com/prweb/PRRestService/SystemManagement/v2/Export may be invalid
[java] --------------------------------------------------------------------------------------------
[java] 16:34:23.755 [main] INFO [viceclient.requestmanager.RequestManager] - Shutting down executor service
[java] 16:34:23.755 [main] INFO [viceclient.requestmanager.RequestManager] - Executor Service shutdown completed
[java] Exception in thread "main" Operation EXPORT failed on jenkins-Pega_Dev_To_Test-281,
[java] at com.pega.pegarules.serviceclient.FailProcessOnSingleSystemFailure.reportStatus(FailProcessOnSingleSystemFailure.java:26)
[java] at com.pega.pegarules.serviceclient.ClientMain.executeAndHandleResponse(ClientMain.java:107)
[java] at com.pega.pegarules.serviceclient.ClientMain.main(ClientMain.java:58)

BUILD FAILED
/opt/jenkins/jenkins-master/prpcServiceUtils/scripts/utils/prpcServiceUtilsWrapper.xml:182: The following error occurred while executing this line:
/opt/jenkins/jenkins-master/prpcServiceUtils/scripts/utils/prpcServiceUtilsWrapper.xml:199: Java returned: 1

Total time: 1 minute 0 seconds
Ant Process returned a non 0 value
Build step 'Execute shell' marked build as failure
Finished: FAILURE

Is there a timeout setting that I am missing, or anything else that would cause this to fail at exactly 1 minute?


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Accepted Solution

Posted: 5 years ago
Posted: 13 Mar 2019 15:01 EDT
Jeffrey Chandler (jeffrey.chandler)
Accenture

Accenture
US

I figured out that the issue was related to a timeout on the load balancer.  When I point to one of the dev and test nodes individually to perform the export and import, the synchronous job completes fine.

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Posted: 5 years ago
Posted: 5 Mar 2019 16:11 EST
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

Hello,

Can you please share the /opt/jenkins/jenkins-master/prpcServiceUtils/scripts/utils/jenkins-Pega_Dev_To_Test-281_export.properties file. to understand the property values along with jenkins-build.xml file.

Regards,

Mahesh M

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Posted: 5 years ago
Posted: 6 Mar 2019 12:52 EST
Jeffrey Chandler (jeffrey.chandler)
Accenture

Accenture
US

I have attached the jenkins-build.xml and the jenkins-Pega_Dev_To_Test-281_export.properties files. Looking at the PegaRULES log file, it looks like the export completes on our development system, but it gets an error at the end:

ERROR   - IOException occurred while creating the response outputstreamjava.io.IOException: An established connection was aborted by the software in your host machine
org.apache.catalina.connector.ClientAbortException: java.io.IOException: An established connection was aborted by the software in your host machine

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Posted: 5 years ago
Posted: 6 Mar 2019 13:44 EST
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

Can you cross check whether the RAP file is being exported into your  PegaTemp\StaticContent\global\ServiceExport folder? If this file is available here then you should see this file in your prpcServiceUtils/destination folder too. You can take the Job ID from your jenkins log which might be something like "EXPORTREQUEST-28" and go to app explorer in your source environment then open the instances of Log-PegaRemoteManagement-Export class then open the respective instance based on your Job ID. You can see pyErrorMsg field in the instance xml content where the error message related to Export process will be seen. You can go through this document to troubleshoot this issue with above steps.

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Posted: 5 years ago
Posted: 6 Mar 2019 15:40 EST
Jeffrey Chandler (jeffrey.chandler)
Accenture

Accenture
US

The RAP file does exist in the PegaTemp\StaticContent\global\ServiceExport folder, and if I lookup the Log-PegaRemoteManagement-Export in Pega with the corresponding EXPORTREQUEST-ID, there is no pyErrorMsg.  The export seems to complete just fine.  The export takes longer than 1 minute, but the Jenkins job terminates at 1 minute with the error I posted in the original post:

[java] Error Messages : REQUEST_EXECUTION_ERROR java.lang.IllegalStateException: Response does not contain Content-Type header. The URL http://dev.example.com/prweb/PRRestService/SystemManagement/v2/Export may be invalid

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Posted: 5 years ago
Posted: 6 Mar 2019 17:16 EST
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

After looking into the Jenkins Job configuration noticed that we have "Abort the build if it's struck" checkbox in the Build Environment section, probably you can enable this checkbox and provide the timeout minutes with higher value like 10 minutes and test the behavior. If the jenkins build is being aborted due to the timeout issue then this should help us.

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Posted: 5 years ago
Posted: 7 Mar 2019 10:04 EST
Jeffrey Chandler (jeffrey.chandler)
Accenture

Accenture
US

Mahesh,

I only see reference to the "Abort the build if it's stuck" checkbox if the Timeout Plugin is configured in Jenkins:  https://plugins.jenkins.io/build-timeout&nbsp; We don't currently have this plugin installed in Jenkins, and I don't see the configuration option to select that checkbox.

How is this different than the "requestTimeOut" argument to the prpcServiceUtils script?

Thanks,

Jeff

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Posted: 5 years ago
Posted: 7 Mar 2019 10:25 EST
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

Jenkins tool has the build timeout plugin to support the timeout feature of the jenkins build which is struck. If the build is struck for certain time then we can abort the build and take the respective action with the help of this plugin and you can also specify the build timeout with the higher value too as shown in my attachment. You can click on the ? icon next to the icons to see its help description for more information.

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Posted: 5 years ago
Posted: 7 Mar 2019 10:26 EST
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

If the problem is due to the requestTimeOut at the prpcServiceUtils utility then you can try to increase this default value and see the behavior.

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Posted: 5 years ago
Posted: 7 Mar 2019 11:24 EST
Jeffrey Chandler (jeffrey.chandler)
Accenture

Accenture
US

I have tried increasing the timeout, but that doesn't have any effect.  If I decrease the timeout to 25 seconds, I get a timeout error and it stops processing on the backend:

[java]
[java]                                        FAILED JOBS
[java] --------------------------------------------------------------------------------------------
[java]
[java] System Name         : jenkins-Pega_Dev_To_Test-289                                                                     
[java] Job ID              :                                                                                                     
[java] Status              :                                                                                                     
[java] Error Messages      : REQUEST_TIME_OUT                                                                                                                                                                                        
[java] --------------------------------------------------------------------------------------------

 

I'll see if I can install the Timeout plugin that you mentioned

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Posted: 4 years ago
Posted: 3 Jan 2020 6:56 EST
Giridhar Sanapala (GIRIDHAR SANAPALA)
Wells Fargo International Solutions Private Limited
Principal Engineer
Wells Fargo International Solutions Private Limited
IN

Hello Jeffery,

Can you please tell how did you increase requestTimeOut in the prpcServiceUtils utility as am getting the same issue?

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Posted: 4 years ago
Posted: 3 Jan 2020 7:18 EST
Vidyaranjan AV (Vidyaranjan) Senior Online Community Moderator
Pegasystems Inc.
IN

Hi @GIRIDHARS

Thank you for posting your query in the PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write Post button here. Once created, please reply here with the URL of the new post.

You may also refer this discussion link as a reference in the new thread.

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Posted: 5 years ago
Posted: 7 Mar 2019 13:08 EST
Jeffrey Chandler (jeffrey.chandler)
Accenture

Accenture
US

I have been doing testing with the prpcServiceUtils.sh script, and I have duplicated the error with export.async=false.

I have attached the log with the error:

     [java] 17:36:38.058 [pool-2-thread-1] INFO  [egarules.serviceclient.rest.RestResponse] - node1: Parsing response
     [java] 17:36:38.059 [pool-2-thread-1] INFO  [egarules.serviceclient.rest.RestResponse] - node1: Parsing response of length 0
     [java] 17:36:38.062 [pool-2-thread-1] ERROR [egarules.serviceclient.rest.RestResponse] - node1: Error parsing response from request 1 using URL https://dev.example.com/prweb/PRRestService/SystemManagement/v2/Export: no Content-Type header found
     [java] 17:36:38.067 [main] INFO  [viceclient.requestmanager.RequestManager] - Request on system node1 failed
     [java] 17:36:38.071 [main] ERROR [viceclient.requestmanager.RequestManager] - Request on system node1 failed
     [java] java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Response does not contain Content-Type header.  The URL https://dev.example.com/prweb/PRRestService/SystemManagement/v2/Export may be invalid

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Posted: 5 years ago
Posted: 8 Mar 2019 15:57 EST
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

Earlier similar stack trace has been seen here, but in that scenario user was using the wrong prpcServiceUtils version. In this scenario i hope you were using the correct prpcServiceUtils version based on your Pega version. Also let me know which pega version and prpcServiceUtils are you using along with the url from where you downloaded this utility.

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Posted: 5 years ago
Posted: 11 Mar 2019 15:53 EDT
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

In that case have you tried changing the Jenkins-build.xml file with below setting,

<entry  key="${env.SystemName}.export.async" value="true"/>

As per the above shared export properties document noticed that you are using false for this property, so you can try with this change and let us know how it behaves.

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Accepted Solution

Posted: 5 years ago
Posted: 13 Mar 2019 15:01 EDT
Jeffrey Chandler (jeffrey.chandler)
Accenture

Accenture
US

I figured out that the issue was related to a timeout on the load balancer.  When I point to one of the dev and test nodes individually to perform the export and import, the synchronous job completes fine.

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