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Question

 Manuel Fuentes Chacon (mfuentesch)
BAC Credomatic
Programmer analyst
BAC Credomatic
CR
mfuentesch Member since 2018 2 posts
BAC Credomatic
Posted: Jan 22, 2021
Last activity: Jan 25, 2021
Posted: 22 Jan 2021 15:49 EST
Last activity: 25 Jan 2021 11:47 EST
Closed

Unable to attach files on mobile when pages has error messages

Hello

When the page has erros and I try to attach a file on mobile, I get the following error : "An error occurred while attaching file."

Error while ttaching file

I'm using embedded section with source pyCaseRelatedContent

Image pyCaseRelatedContent embedded section

Does anyone know how to solve this?

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Pega Platform 8.4.3
Mobile
Financial Services
System Architect

  • JORGE FRANCISCO VASQUEZ MORATAYA
Posted: 3 years ago
Updated: 3 years ago
Posted: 25 Jan 2021 11:46 EST
Updated: 25 Jan 2021 11:47 EST
Manuel Fuentes Chacon (mfuentesch)
BAC Credomatic
Programmer analyst
BAC Credomatic
CR

Hello

I researched and I found the following:

In the java step 10 of the activity pzAttachContentFile there is a validation of the errors of the pages

pzAttachContentFile Activity

 If hasmessage is true and newmessage is equal to hadMessage the file load is successful but apparently hadMessage is not being set correctly

tracer

Does anyone know if there is a hotfix that fixes this problem?

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