Question
Accenture
IN
Last activity: 27 Jun 2022 9:57 EDT
Trigger strategy is not working when it is used in another strategy . Is any one facing this issue?
NBAStrategyFramework is not able to invoke from Trigger strategy when Trigger strategy is using in another strategy
***Edited by Moderator Marije to add Capability tags***
IQZ Systems LLC
US
@ReddyVeera Hi, Are you trying to use Trigger strategy as sub strategy (Embed strategy)?
Accenture
IN
Hi @KiruthikaA, Yes I am using Trigger strategy as sub strategy
Pegasystems Inc.
IN
@ReddyVeera Can you elaborate on what you mean by "not working"? Also please explain your usecase and what you are trying to do so that I can understand better and help.
Accenture
IN
Hi @RaghuShankhawaram, we have a scenario like when ever we are moving to another screen if the agent forget to add the benefits, we need to add the benefits by default if the client is eligible for. So that we created one custom strategy and called it from data flow as trying to re use the total eligibility and relevancy logic with the help of Trigger strategy.
If I use the Trigger strategy as a sub strategy data is dropped from NBAStrategyFramework strategy. Verified it from NBAPreprocessExtension strategy, data is not coming from external input component.
we faced the same issue when ever used the trigger strategy as a sub strategy in multiple places. Just wanted to know whether we can use the Trigger strategy as a sub strategy or not.