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 Shivanshu Kapoor (ShivanshuK) Accenture
Accenture
IN
ShivanshuK Member since 2016 24 posts
Accenture
Posted: Jan 16, 2018
Last activity: Feb 5, 2018
Posted: 16 Jan 2018 6:10 EST
Last activity: 5 Feb 2018 4:30 EST
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Terminate Runtime method taking a long time to execute and close the automation

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Hi,

I have a windows form and a web application in my automation. Upon completion of forloop, the automation has to close the runtime, however, it is displaying the windows form and is stuck at that screen for minutes without closing the bot. How to handle this situation ? I guess its due to UI- thread blocking?

Any Inputs on how to resolve it ?

Regards,

Robotic Process Automation
Posted: 5 years ago
Posted: 17 Jan 2018 23:09 EST
Andrew Grondin (grona) GCS Solutions Engineer I
Pegasystems Inc.
US
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Set the automation link that shuts down the automation to be asynch.
Posted: 5 years ago
Posted: 22 Jan 2018 4:31 EST
Shivanshu Kapoor (ShivanshuK) Accenture
Accenture
IN
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Hey,

It didn't work for me !

Any other suggestions/Ideas?

Regards,

Shivanshu
Posted: 5 years ago
Posted: 22 Jan 2018 8:24 EST
Thomas Sasnett (ThomasSasnett) PEGA Lead Robotics Architect
Pegasystems Inc.
US
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You might examine the log to determine what is happening between when you call the method and when it finally shuts down. Perhaps there is an application that is closing too slowly. You might try using the Process.Kill method to terminate that specific process (assuming that doesn't cause the application any issues). That would basically be like clicking "End Task" in Task Manager.

If you have adjusted any of the "Stop" properties of the adapter (they would appear in bold in the Properties window), you might change those back to the defaults as well.
Posted: 5 years ago
Posted: 2 Feb 2018 5:28 EST
Shivanshu Kapoor (ShivanshuK) Accenture
Accenture
IN
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Hi Thomas,

I added the script to kill the process and its doing the job, but I have observed that the terminate runtime method doesn't work on my HVD machine. Could it be some issue with the HVD ?

Regards,

 

Pranit Choudhary
Posted: 5 years ago
Posted: 3 Feb 2018 9:04 EST
Murugan Harendrababu (MuruganH) Standard Chartered Global Business Services Associate Vice President
Standard Chartered Global Business Services
IN
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Can you add a script to kill the "OpenSpan.Runtime" process too? I have also seen that the termination of Runtime is slow when calling the ideal Terminate Runtime method.

Accepted Solution

Posted: 5 years ago
Posted: 2 Feb 2018 9:18 EST
Thomas Sasnett (ThomasSasnett) PEGA Lead Robotics Architect
Pegasystems Inc.
US
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I have not observed it to not work in my experience, so I cannot speculate. I would suspect that some process is getting hung and the Process.Kill method is the only way to ensure they go away. I would try doing that to all of your adapter processes and their children before calling TerminateRuntime.

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