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Question

 Saloni Shah (SaloniS6283)
Infosys Ltd

Infosys Ltd
IN
SaloniS6283 Member since 2018 2 posts
Infosys Ltd
Posted: Aug 3, 2020
Last activity: Aug 19, 2020
Posted: 3 Aug 2020 13:42 EDT
Last activity: 19 Aug 2020 10:35 EDT
Closed

System.OutOfMemory Exception : documentOCR

Hi,

We have a requirement where we are using the ProcessToPdf method of the documentOCR component and over a period of time it is observed that this component is utilizing a lot of memory and we are getting a  System.OutOfMemory Exception. We are using the Pega Robotics 19.1.34 version

Is there any way we can release the memory used by this component.

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Pega Robotic Automation 19.1
Robotic Process Automation

Posted: 5 years ago
Posted: 19 Aug 2020 10:35 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Hello, 

Have you tried to analyse a heap dump? It will be useful to understand what's happening and what can be done.

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