Hi Chetan,

Can you please tell which PRPC version you are using. 

"SoftCapEligibility" component can get called if you have referenced it in conditions as well. for ex, to evaluate "HardCapEligibility" condition, you used a property from "SoftCapEligibility"

Can you paste the complete text of the condition for "Eligibility Properties Set" (1st one), it is not fully visible hence not sure.

In run time switch component will execute only path where condition evaluates as true. To understand output of strategy, I'll recommend to run the strategy and check output coming on Switch shape or result shape.

Sample example on switch shape functionality:

Let see we have following strategy designed:

SHape A - Shape B - Switch shape S - Shape C -Result R.   (Path 1)
SHape P - Shape Q  -Switch shape S - Shape  U - Result R. (Path 2)

The strategy receives below customer attribute in two interaction:

Customer A  property age =25
Customer B  property age=22

Switch shape S logic :

Shape B condition age >24

Otherwise Shape Q

The expected strategy execution path :
For Customer A :
SHape A - Shape B - Switch shape S - Shape C -Result R.   (Path 1)

For Cusotmer B :
SHape P - Shape Q  -Switch shape S - Shape  U - Result R. (Path 2)

I hope this will clear your understanding on switch shape.