Question
Estes Forwarding Worldwide
US
Last activity: 2 Aug 2023 12:21 EDT
Styles not Loading for Authors
Why are styles not loading for users that have the role of author? I'm getting the following when logging in as any user with the role author (even when their default is not set to author):
The assignment is being opened using the pyWorkLinkWithLabel Rule-Corr-Fragment. When I open the assignment as a user that does not have the author role, the styles load correctly.
Updated: 2 Aug 2023 12:21 EDT
Pegasystems Inc.
GB
@DevinD16607791 are you referencing Pega Knowledge?
Can you compare the logs when you log in with and without the users with author roles?
The missing stylesheets in Pega Knowledge when loading assignments using the pyWorkLinkWithLabel Rule-Corr-Fragment might be caused by the DOMPurifier filters introduced in Pega Platform version 8.5. These filters sanitize the Rich Text Editor content to prevent security vulnerabilities like XSS attacks, which can result in the removal of styling markup. To resolve this issue, you can disable the DOMPurifier filter in the HTML fragment for UserWorkForm.
Rich Text Editor issues caused by DOMPurifier filters for security