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Question

 Rama Krishna Rachuri (RamaKrishnaR7239)
Cognizant Technology Solutions India PVT Ltd
Rama Krishna Rachuri
Cognizant Technology Solutions India PVT Ltd
IN
RamaKrishnaR7239 Member since 2018 5 posts
Cognizant Technology Solutions India PVT Ltd
Posted: Feb 4, 2019
Last activity: Feb 4, 2019
Posted: 4 Feb 2019 1:21 EST
Last activity: 4 Feb 2019 4:24 EST
Closed

StaticContentCleaner Agent is not deleting the Static content from static path

Hi All,

StaticContentCleaner Agent is not deleting the Static content from static path in Prod Environment.

I have verified all bg and online nodes. Agent is running fine no error messages.

Thanks & Regards,

Rama Krishna

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Posted: 5 years ago
Posted: 4 Feb 2019 2:38 EST
Shubham Shekhar (Shekhar_Shubham) Senior Solutions Engineer
Pegasystems Inc.
IN

Hi,

Depending on couple of setting you can verify from below post, this issue has been taken as Product Enhancement request(FDBK-18604). We have noticed that this folder sometime fail to clear up.

https://community.pega.com/support/support-articles/static-content-cleaner-does-not-work-correctly

You can check below post for more details

https://collaborate.pega.com/question/staticcontentcleaner-agent-not-working-722

https://collaborate.pega.com/question/agents-staticcontentcleaner

Thank You

 

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Posted: 5 years ago
Posted: 4 Feb 2019 3:16 EST
Rama Krishna Rachuri (RamaKrishnaR7239)
Cognizant Technology Solutions India PVT Ltd
Rama Krishna Rachuri
Cognizant Technology Solutions India PVT Ltd
IN

Hi,

We are using  the PRPC 7.1.7 and facing the same issue in SIT and Production Environments.

Thanks & Regards,

Rama Krishna

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Posted: 5 years ago
Posted: 4 Feb 2019 3:31 EST
Rama Krishna Rachuri (RamaKrishnaR7239)
Cognizant Technology Solutions India PVT Ltd
Rama Krishna Rachuri
Cognizant Technology Solutions India PVT Ltd
IN

Hi,

Static content exporting files are not deleting from the static content folder(proj/pega/TempDir/NodeName/StaticContent/global/ServiceExport ).

please advice how to fix this in PRPC 7.1.7.

Thanks & Regards,

Rama Krishna

 

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Posted: 5 years ago
Posted: 4 Feb 2019 4:24 EST
Shubham Shekhar (Shekhar_Shubham) Senior Solutions Engineer
Pegasystems Inc.
IN

Hi,

So as I stated this is kind of known issue for us and hence the enhancement request but you can try out below settings
https://community1.pega.com/community/product-support/question/understanding-staticcontentcleaner

https://community.pega.com/sites/default/files/help_v717/concepts/concepts2/understandingpegarulesagent.htm

Hope this helps.

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