SSL Handshake Exception While Using prpcServiceUtils Tool
We are trying to use prpcServiceUtils tool for our DevOps implementation. The Pega server is hosted on a JBOSS Application Server and operates on a SSL connection. When we configure the REST URL for invoking the export service in the following manner - https://hostname:443/prweb/PRRestService/ and try to execute the script, we get the following exception -
[java] Error Messages : REQUEST_EXECUTION_ERROR com.pega.pegarules.serviceclient.exception.PRPCServiceException: javax.net.ssl.SSLHandshakeException: No appropriate protocol, may be no appropriate cipher suite specified or protocols are deactivated
Appreciate your help to resolve this issue. Pega version we are using is - 7.3.1
***Updated by moderator: Lochan to add SR details to post***
Pegasystems Inc.
US
You are going to need SSL debug to be turned on the application server JVM this utility talks to.
https://docs.oracle.com/javase/7/docs/technotes/guides/security/jsse/ReadDebug.html
Accenture Services PVT Ltd
AE
Hi, We have enabled the debug logging for the client from where the call is made(using prpcServiceUtils). PFA the log file export.txt.
Pegasystems Inc.
US
Hi @JagadeepS,
The resolution for the SR states to enable the Tlsv1. @SENA0001 - did that resolve this for you?
Rules Cube Inc.
CA
Hello @MarissaRogers,
Can you please let us know how to enable the TLSv1 to resolve this issue.
Currently we use JDK 8 and uses TLSv1.2 to interact with the other systems (it supports only TLSv1.2).
Thanks
Venkatesh Guntupalli
