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Question

 Sai Shivani Manne (SaiShivaniM8396)
LTI

LTI
IN
SaiShivaniM8396 Member since 2022 1 post
LTI
Posted: Mar 11, 2022
Last activity: Jun 23, 2022
Posted: 11 Mar 2022 1:55 EST
Last activity: 23 Jun 2022 10:11 EDT
Closed
Solved

Spanish/Portuguese Data showing as question marks in Case Manager Portal.

Hi,

 

As am uploading data through excel in Case Manager Portal. The Spanish and Portuguese accents or Special characters were displaying as question marks. Any solution is appreciated.

 

For Example,

Adventure con tecnolog�a DuraScent� hace que su fragancia dure muuuuucho m�s.

 

These question marks to be replaced with actual characters.

 

***Edited by Moderator Marissa to change type from General to Product, added Product details and Capability tags****
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Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 23 Jun 2022 10:03 EDT
Updated: 23 Jun 2022 10:11 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@SaiShivaniM8396 please could you take a look at the explanation provided in the post below:

'Pega converting apostrophe(‘) while copying from excel/word in to pega text area'?

Please carry out the troubleshooting and confirm the relevant settings.

 

 

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