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Question

 Sai Shivani Manne (SaiShivaniM8396) LTI
LTI
IN
SaiShivaniM8396 Member since 2022 1 post
LTI
Posted: Mar 11, 2022
Last activity: Jun 23, 2022
Posted: 11 Mar 2022 1:55 EST
Last activity: 23 Jun 2022 10:11 EDT
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Spanish/Portuguese Data showing as question marks in Case Manager Portal.

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Hi,

 

As am uploading data through excel in Case Manager Portal. The Spanish and Portuguese accents or Special characters were displaying as question marks. Any solution is appreciated.

 

For Example,

Adventure con tecnolog�a DuraScent� hace que su fragancia dure muuuuucho m�s.

 

These question marks to be replaced with actual characters.

 

***Edited by Moderator Marissa to change type from General to Product, added Product details and Capability tags****
Pega Platform Case Management User Experience

Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 23 Jun 2022 10:03 EDT
Updated: 23 Jun 2022 10:11 EDT
Marije Schillern (MarijeSchillern) MOD Senior Knowledge Management Specialist
Pegasystems Inc.
GB
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@SaiShivaniM8396 please could you take a look at the explanation provided in the post below:

'Pega converting apostrophe(‘) while copying from excel/word in to pega text area'?

Please carry out the troubleshooting and confirm the relevant settings.

 

 

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