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Question

 Mustafa Salman (Mustafa Salman)
BPM Company

BPM Company
NL
Mustafa Salman Member since 2016 2 posts
BPM Company
Posted: Jun 17, 2020
Last activity: Jun 22, 2020
Posted: 17 Jun 2020 13:19 EDT
Last activity: 22 Jun 2020 14:58 EDT
Closed

Sort order of attachments

We are using the pyOfflineCaseAttachments (Work-) section in the UI to add attachments to a case. The default sort order of this section is descending on creation/adding date time of the attachment. So the oldest attachment is getting on the bottom of the list. We have a business requirement to change this sort order to ascending, but I don't see any OOTB option to implement this. Could you provide an extension point on this section or add an option on this section so we can adjust the sort order?

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Pega Platform 8.3.3
Case Management

Posted: 4 years ago
Posted: 22 Jun 2020 14:58 EDT
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

The pyGetAllOfflineAttachments Report Definition is available so you could change the sort order there as long as it doesn't impact other places where you might be using that data.

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