Smart Investigate - Production Environment Cleaning
Our Project is expected to Go-Live in ten days and, since we're now in Business Simulation in the Production Environment, we have to clean the whole database (all cases, cache, etc..) in order to have a clean situation for the users to start the actual business adoption of the new Platform.
The Platform is based on PEGA PRCP 7.1.9 + Smart Investigate for Payments 7.11.
Any kind advice or best practice you may provide in order to reach the clean environment status for the Go-Live is more than welcome.
Thanks