Question
Virtusa Consulting Services Pvt. Ltd.
US
Last activity: 5 Mar 2019 6:33 EST
Screenshot using third party tools
Hi, I saw an article recently that ActiveX controls are deprecated from 7.3. As an alternative, it is suggested to use third party tools like Snagit, greenshot and Screen capture. How do we use them? Can we integrate them into Pega application? If yes, how can we do it?
***Edited by Moderator Marissa to update platform capability tags****
Pegasystems Inc.
US
I am not aware of any plugins or otherwise which can directly integrate into Pega at this time. However, any and all of those tools can certainly help get screenshots attached. It is just going to be a two-step process to save the screenshot somewhere on disk before uploading them to your case attachments.
Virtusa Consulting Services Pvt. Ltd.
US
Our main goal is to capture screenshots from Pega app on click of a button. We need a screenshot feature to use in our application which works on ie 11.
Pegasystems Inc.
IN