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 Shibashis Sinha (ShibashisS) RS Software India Ltd
RS Software India Ltd
IN
ShibashisS Member since 2019 12 posts
RS Software India Ltd
Posted: December 11, 2019
Last activity: December 11, 2019
Posted: 11 Dec 2019 4:38 EST
Last activity: 11 Dec 2019 22:13 EST
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Screen Navigation Issue. Please help

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Hi,

Next button is taking me to the next screen, but the Previous button is also taking me to the next screen instead of traversing backward.

Please see the attached screen shot for more details.

Please help

Thanks and regards

Shibashis

User Experience
Posted: 3 years ago
Posted: 11 Dec 2019 4:53 EST
Gopinath A (Gopinath.A) Epam Gopinath A
Epam
IN
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Hi @ShibashisS,

I have changed the action to use runscript to goto previous screen.
Please find the attached screenshot.

Thanks,
Gopi

 

 

 
Posted: 3 years ago
Posted: 11 Dec 2019 5:13 EST
Shibashis Sinha (ShibashisS) RS Software India Ltd
RS Software India Ltd
IN
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Hi,

Thanks for your reply.

I just changed and added your script. Now when I am clicking the "Previous" button, nothing is happening. It is remaining in the same screen

Can you please have a  look and advise.

Thanks and regards

Shibashis

 
Posted: 3 years ago
Posted: 11 Dec 2019 22:13 EST
Abirami Muthusamy (mutha1) PEGA Senior Technical Support Engineer - App Authoring & Industry Application
Pegasystems Inc.
IN
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When you click on the previous button, try tracing the events. Check whether is there any errors in the tracer or in the logs.

Also, if you are using custom harness, try using OOTB TabbedScreenFlow7 harness to verify the behaviour.
Posted: 3 years ago
Posted: 11 Dec 2019 9:40 EST
Krithigassree Sambamurthy (Krithiga_GCS) Pegasystems Inc. Senior Software Solutions Engineer
Pegasystems Inc.
US
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I am not sure what version you are on, this is provided OOTB if you use a tabbed screen flow harness.

You should be able to customize it to suit your needs. 

On Pega 8.x check OOTB pyScreenFlowFooter section to check how the "Back" and "Next" buttons are configured.

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