Question
Aaseya IT Services Pvt. Ltd.
GB
Last activity: 23 Mar 2018 10:30 EDT
Screen Layout Center region is getting Invisible when screen resolution is 90%, Just wondering Why.?
Hi,
Problem
I am working on upgrade from Pega 7 to 7.3. While implementing Screen Layout (Header Left) i found below issue.
On click of left region panel separator, center Region is getting Invisible when screen resolution is 90%, but when its before or after 90% resolution, screen is looking fine.
Observation
When user screen has 100% screen resolution, screen is looking perfectly fine also when screen resolution getting decreased to 80% or below to that, still screen is looking fine.
But issue comes only when screen resolution is 90%.
I checked responsiveness of screen layout, embedded layouts and containers, couldn't find any discrepancy.
Please suggest what could be the reason for this behavior.
Regards,
Yash
EPAM Systems, Inc.
ES
Check the breakpoint configuration under skin rule for Screen Layouts(Header Left).
It could be a browser specific issue.
Share the design time configuration as well as runtime screen to have the better understanding of the reported issue.
Aaseya IT Services Pvt. Ltd.
GB
Hi Asif,
I have checked responsive breakpoint and don't see anything which could impact it.
i am not sure if its browser specific issue or not but this is coming in chrome. I have shared runtime screenshots for better understanding.
Regards,
Yash
Pegasystems Inc.
US
Hi,
Can you please explain what you mean by invisible. is the section not coming up at all. Is any scroll bar coming up? Please share the screenshots at different screen resolution.
Regards,
Rachit
Aaseya IT Services Pvt. Ltd.
GB
Hi Rachit,
Invisible in the sense main region of the screen is getting down but not getting displayed into the screen.
there is no scroll bar as such .
Please find the attached screenshot for better understanding.
Regards,
Yash
Aaseya IT Services Pvt. Ltd.
GB
Hi,
Please find attached screenshot.
Regards,
Yash
Pegasystems Inc.
US
I could not reproduce the issue in-house. It may need a detailed investigation. You can probably raise an SR for this.
Pegasystems Inc.
US
Hi @Yash_Thakur,
Please reference this PSC post when you open your SR and let us know here the SR ID as well so we can track for you.
Thank you!
Aaseya IT Services Pvt. Ltd.
GB
Hi All,
I did not get the solution yet, but i have got the workaround for the requirement.
Capgemini Sverige AB
SE
Facing similar issue. Please share the workaround.
Kousik
Pegasystems Inc.
IN
If there is no SR for it probabliy you can raise. We will look into it.