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Question

 Yashaswi Singh (Yashaswi Singh)
fusionAIx Technologies
Architect
fusionAIx Technologies
GB
Yashaswi Singh Member since 2015 10 posts
fusionAIx Technologies
Posted: Jan 10, 2018
Last activity: Mar 23, 2018
Posted: 10 Jan 2018 8:59 EST
Last activity: 23 Mar 2018 10:30 EDT
Closed

Screen Layout Center region is getting Invisible when screen resolution is 90%, Just wondering Why.?

Hi,

Problem

I am working on upgrade from Pega 7 to 7.3. While implementing Screen Layout (Header Left) i found below issue.

On click of left region panel separator, center Region is getting Invisible when screen resolution is 90%, but when its before or after 90% resolution, screen is looking fine.

Observation

When user screen has 100% screen resolution, screen is looking perfectly fine also when screen resolution getting decreased to 80% or below to that, still screen is looking fine.

But issue comes only when screen resolution is 90%.

I checked responsiveness of screen layout, embedded layouts and containers, couldn't find any discrepancy.

Please suggest what could be the reason for this behavior.

Regards,

Yash

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User Experience

Posted: 7 years ago
Posted: 10 Jan 2018 10:00 EST
Mohammad Asif Hasan (Mohammad_Asif_Hasan)
EPAM Systems, Inc.
Mohammad Asif Hasan
EPAM Systems, Inc.
ES

Check the breakpoint configuration under skin rule for Screen Layouts(Header Left).

It could be a browser specific issue.

Share the design time configuration as well as runtime screen to have the better understanding of the reported issue.

 

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Posted: 7 years ago
Posted: 11 Jan 2018 3:55 EST
Yashaswi Singh (Yashaswi Singh)
fusionAIx Technologies
Architect
fusionAIx Technologies
GB

Hi Asif,

I have checked responsive breakpoint and don't see anything which could impact it.

i am not sure if its browser specific issue or not but this is coming in chrome. I have shared runtime screenshots for better understanding.

 

Regards,

Yash

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Posted: 7 years ago
Posted: 10 Jan 2018 11:25 EST
Rachit Agarwal (Rachit_Agarwal)
PEGA
Principal Technical Support Engineer
Pegasystems Inc.
US

Hi, 

Can you please explain what you mean by invisible. is the section not coming up at all. Is any scroll bar coming up? Please share the screenshots at different screen resolution.

Regards,

Rachit

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Posted: 7 years ago
Posted: 11 Jan 2018 3:52 EST
Yashaswi Singh (Yashaswi Singh)
fusionAIx Technologies
Architect
fusionAIx Technologies
GB

Hi Rachit,

Invisible in the sense main region of the screen is getting down but not getting displayed into the screen.

there is no scroll bar as such .

Please find the attached screenshot for better understanding.

 

 

Regards,

Yash

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Posted: 7 years ago
Posted: 23 Mar 2018 10:30 EDT
Vikash Kumar Sahu (sahuv1)
Pegasystems Inc.
Principal Technical Solution Engineer - India
Pegasystems Inc.
IN

If there is no SR for it probabliy you can raise. We will look into it.

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