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 William Tran (wtran) Cathay Bank RPA Developer
Cathay Bank
US
wtran Member since 2019 9 posts
Cathay Bank
Posted: October 29, 2019
Last activity: November 4, 2019
Posted: 29 Oct 2019 18:06 EDT
Last activity: 4 Nov 2019 20:07 EST
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What would be the step for Reserve Vehicle: step info - Route all reservation details to Customer Service Representative to manually enter Reservation system of record?

Pega Academy
Posted: 3 years ago
Posted: 4 Nov 2019 20:07 EST
Teng Hao Chua (chuat) PEGA Global Tech Enablement, Senior Instructor
Pegasystems Inc.
SG
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You can use a "Collect Information" step for this. Basically, a CSR will be tasked to manually enter reservation details.

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