Robot create a pega case, add data and then close it
Hi i have created a robot that processes files using a file listener it is connected to the pega platform and I can see when it is active.
What I would like to achieve is for the robot to be able to trigger the creation of a new case then update one field in the case before completing that case.
I have searched for an answer and can only find ways for the robot to be triggered by the creation of a case by a user and nothing on how a robot could automatically create a new case and update it.
Can anyone help?
Learning
IN
Hello Mark,
Did you checked this techtalk episode video,
https://community.pega.com/video-library/building-automations-your-pega-applications
Hope this helps,
Thanks,
Hari
Nationwide
GB
Thanks Hari but this video does not answer my question. In all of the examples on this video the automation is triggered by the app in the platform based on an existing case.
I am looking for a way for the robotic automation to create a new case in the app on the platform and then immediately complete it.
Pegasystems Inc.
IN
Hello,
There is Case component in the tool box under Pega Robotics Interaction management. Please use the component and give pega URL,username and password in the component properties.
You can use AddCase method of the component to add a case in Pega
Regards,