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Question

 Stefan Hubertus (hubes)
PEGA
Sr. Solutions Consultant
Pegasystems Inc.
DE
hubes Member since 2016 1 post
PEGA
Posted: Oct 25, 2017
Last activity: Oct 26, 2017
Posted: 25 Oct 2017 12:16 EDT
Last activity: 26 Oct 2017 6:25 EDT
Closed

Rich Text Editor xml format (error generating PDF in Thunderhead)

I refer to the resolved service request SR-B57999 that describes a defect when importing html code from Thunderhead XML into Rich Text Editor.

I understood that in 7.3.1 Pega has moved the CKEditor from version 4.3 to version 4.7.1. It is said to be a custom Pega plugin that solves a copy/paste problem on MS Excel and Word.

The Service Request says that the problem will be fixed in a Pega Release 7.3.x.

Will this problem be solved too, with the update to version 4.7.1 of CKEditor?

Kind regards

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Support Case Exists

Posted: 7 years ago
Posted: 26 Oct 2017 6:25 EDT
Habeeb Baig (BaigHabeeb)
Virtusa IT Consulting
Lead Decisioning Architect
Virtusa IT Consulting
AE

How are you pasting the html content? are you pasting it in the source section of RTE?

Can you share the screenshots of the working and non working scenario?

 

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