In Rich Text editor whwnver I change the font and starts writing in the content area the font doesn't changes,it is still the default one.
Furthermore if I copy some content and paste into RTE and try to change the font type to something else ,it appears that it is changed but when I send that correspondence the recepient receives the content in old font not in the changed font.
The root cause of this problem is in a third-party product. There are multiple issues with RTE. On changing the font size after selecting multiple paragraphs, it does not retain the selection; it is a bug in YUI Editor. cmd_fontName and selectNode API needs to be modified to retain the selection of the content in the RTE after changing the font name.
This issue is resolved by HFix-23222
Posted: 4 years ago
Posted: 24 May 2019 6:03 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
Senior Manager, Knowledge Management