Question
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Last activity: 22 Aug 2024 13:06 EDT
Refresh window (F5) from activity
Hi, for customer needs I have to finish an assignment from an activity using Call FinishAssignment. This does it well, the problem is that the screen gets stuck in the section of the assignment that is already finished and I have to do F5 manually to change it.
Does anyone know how to refresh the screen from the activity itself?
Accepted Solution
Updated: 22 Aug 2024 13:06 EDT
Pegasystems Inc.
CA
I recommend using UI subscription Notification to automate the refresh if you're not using the UI screens to finish your assignment.
https://docs-previous.pega.com/user-experience/87/creating-ui-subscription-channels?
Maantic Inc
IN
You can directly use refresh harness from the button where you're finishing assignment. But if you're screen is getting stuck that means there is an error backend which is causing it. Try to fix it first.
Maantic Inc
IN
Then you can place a refresh icon on the screen and on the action perform refresh-harness.
Truviq Systems
IN
@Carlos Campos PrietoYou Can use, Open Work By Handle and Call pzInskey in Actions Tab. So that, Case will be refreshed
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@Yaswanth Manda The case updates fine, what I need is to refresh the window.
Accepted Solution
Updated: 22 Aug 2024 13:06 EDT
Pegasystems Inc.
CA
I recommend using UI subscription Notification to automate the refresh if you're not using the UI screens to finish your assignment.
https://docs-previous.pega.com/user-experience/87/creating-ui-subscription-channels?
EY
ES
@RameshSangili Hello, thank you very much for the answer, it has been very helpful. If someone who sees this post has the same problem I leave here this link that shows how to use the Notification channel step by step http://docs-previous.pega.com/creating-and-subscribing-notification-channel