Question
Cognizant Technologies
Cognizant Technologies
IN
Cognizant Technologies
Posted: Mar 1, 2023
Last activity: Mar 1, 2023
Last activity: 1 Mar 2023 7:46 EST
Closed
RDB-Open or RDB-Save failed - LDAP connection has been closed - JNDI Package failure
RDB-Open and RDB-Save methods are getting failed in-frequently. Getting the below exception,
Caused by: java.sql.SQLRecoverableException: IO Error: JNDI Package failure javax.naming.NamingException: LDAP connection has been closed
But this issue is not happening regularly. Issue is in across all the environments.
***Edited by Moderator Marije to add Capability tags***
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Posted: 2 years ago
Updated: 2 years ago
Updated: 1 Mar 2023 7:46 EST
MOD
Pegasystems Inc.
GB
@Naga Malleswara Rao I think it would help if you could provide the bigger context of the error you find in the debug logs.
This error is related to network failure and DB exceptions while trying to connect. Please check if the syntax for the connection string is in the correct form. This particular could be more on LDAP side
See previous posts such as:
https://support.pega.com/question/ldapauthentication
Please verify your jdbc url settings and Verify your database configuration
Using JNDI to specify an LDAP server when using an authentication service
Configuring SSO and LDAP