Queue processor pzStandardProcessor is in '- -' state
ADMIN STUDIO -> Queue processors
- Queue processor pzStandardProcessor is in '- -' state
- There is no Stop or Start link for Queue processor pzStandardProcessor
- The other 4 OOTB Queue processors are OK
pzStandardProcessor -> View Data Flow
- Status is shown as
Completed
- In other environments that do not have this issue, status is shown as
In progress
Could you please let me know how I can fix this issue? A similar issue has been reported here, but the resolution steps are not clear:
https://community.pega.com/support/support-articles/queue-processor-state
***Edited by Moderator Marissa to update General to Product; update Platform Capability tags***
We also experience same issue, we solved by doing this :
1. Shutdown all pega instance
2. Take a database backup, in particularly at tables as mentioned in point 3.
3. Execute scripts below :
delete from pegadata.pc_work_dsm_batch where pyid = 'pzStandardProcessor';
delete from pegadata.pr_data_decision_ddf_run_opts where pyworkobjectid = 'pzStandardProcessor';
delete from pegadata.pr_data_decision_df_part where pxworkid = 'pzStandardProcessor';
delete from pegadata.pr_data_decision_ddf_error where pxworkid = 'pzStandardProcessor';
delete from pegadata.pr_data_decision_df_met where pxworkid = 'pzStandardProcessor';
delete from pegadata.pr_log_dataflow_events where pyrunid = 'pzStandardProcessor';
delete from pegadata.pr_data_decision_ddf_runtime where pyrunid = 'pzStandardProcessor';
delete from pegadata.pr_data_qp_run_partition where pxqueueprocessorname = 'pzStandardProcessor';
commit;
4. Startup your pega instance.
Hope it works.