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Question

 John Wallace (wallj1)
PEGA
Senior System Architect
Pegasystems Inc.
US
wallj1 Member since 2015 7 posts
PEGA
Posted: Sep 3, 2019
Last activity: Sep 6, 2019
Posted: 3 Sep 2019 12:19 EDT
Last activity: 6 Sep 2019 4:17 EDT
Closed

Question About KPI's on Proposition Groups/Offer

I'm currently working through the lesson titled "Show me how to display an offer on a website".

While configuring the group, lesson mentions choosing metrics that will be tracked.

My question is "Why, either from a business or technical perspective, would we not want to choose all metrics?"

My assumption is that at scale, this has something to do with system load, or size of retained records, but if that is the case, are there any best practices around how many metrics can be tracked before issues are encountered, and if they are, how are they mitigated?

Thanks in advance.

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Posted: 5 years ago
Posted: 6 Sep 2019 4:16 EDT
Guru Deshkulkarni (Guru Deshkulkarni)
PEGA
Director, Technical Documentation, Applications
Pegasystems Inc.
NL

Hi John

Good observation. In a real system, you would select all metrics that you are interested to monitor at a Issue/Group level. There is no technical restriction.

In the lesson, only a couple of them are selected to keep the scenario easy and simple to follow.

Regards
Guru

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