Question
Accenture
SG
Last activity: 18 Sep 2018 15:06 EDT
Query related to attachments
Hi Everyone,
So i have a similar requirement. I have a WO which has something called issues. So each WO can have multiple issues and issue itself is not a WO but just a page with a unique ID of its own. So each issue can have multiple attachments and user has the privilege to either upload new attachments to a particular Issue or download existing attachment from an issue. The problem is that as Issue is not Wo so the Attachments will be linked to the WO by Pega norms and it will be difficult to know which attachment is for which issue or which one to download. Can anyone plz help in this. So that attachments can be linked to a particular issue and can be downloaded as well.
Coforge DPA
GB
Hi
Just a thought on the approach:
1. In the attachments table create a new column as "IssueID"
2. While uploading, customize the activity to populate the column as needed.
3. Similiarly, the activity for download can be customized.
4. You can either use one column or create a combination of column as keys to map the correct issue.
In any way you need to have an additional column for identifying.
Just an initial thought, this can definitely be improved based on how your applicaton works.
Regards
Bhavya
Pegasystems Inc.
US
Hi Prithvi,
One approach I could think of is mentioned below.
1) Arrange the issues in the form of rows in the form of a Grid.
2) In each row have an upload file button.
3) Now when the user clicks on the upload file button, & uploads a file, rename the file based on the issue name (eg: Issue_1.pdf). If there are many files to upload you can use some property(eg: time when the file is uploaded - eg: Issue_1_201809234.pdf).
4)This way user will always know which issue is related to which attachment and in that issue, which was the first document that was uploaded and the recently added one.
Hope it helps.
Regards,
Rachit
Pegasystems Inc.
US
Hi,
In addition to the suggestions that other folks have made, you could review the Pulse functionality. You can add attachments to an individual pulse note, and might be able to use that functionality to get some ideas on how to achieve your requirement.
Hope this helps!
-Kurt