Question
Ford Motor Pvt Ltd.
Ford Motor Pvt Ltd.
IN
Ford Motor Pvt Ltd.
Posted: Oct 13, 2020
Last activity: May 12, 2021
Last activity: 12 May 2021 9:30 EDT
Closed
Solved
Queries regarding migration of chatbot channel from non-prod environments to prod environment.
- We have created a chatbot which includes iNLP Text Analyzer, Topic Model (Keyword + ML Based) in DEV Environment. We have migrated this application to QA / PROD environment. Now we have trained the ML model with Feedback data in production.
- Now when we are adding some new commands, also training data for these new commands in DEV environment, and planning to migrate it again to QA/PROD. It will overwrite the model we have available in PROD, which has been trained with Feedback data. So we will lose the trained model from PROD.
- So we want to know-
- What are the best practices for training model in production ?
- How to migrate the chatbot rules, so it doesn’t overwrite the trained model from PROD ?
***Edited by Moderator: Pooja Gadige to add platform capability tags***
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Hi Vikas, there's a utility on Channel landing page that lets you export and import training data from one system to another - https://community.pega.com/knowledgebase/articles/conversational-channels/84/transferring-training-data-another-email-bot
Building model in production is never encouraged because you need open rulesets and also you need to assess whether you really want the updated model or not for immediate consumption. Recommendation from platform is this -
In short, these are guidelines -
Hi Vikas, there's a utility on Channel landing page that lets you export and import training data from one system to another - https://community.pega.com/knowledgebase/articles/conversational-channels/84/transferring-training-data-another-email-bot
Building model in production is never encouraged because you need open rulesets and also you need to assess whether you really want the updated model or not for immediate consumption. Recommendation from platform is this -
In short, these are guidelines -