Question

de Volksbank
NL
Last activity: 27 Aug 2019 8:59 EDT
pzinskey not generated
Hello All, I am facing below issue, Steps to reproduce.
a. Create a case type - xyz
b. Create 2 stages eg: A, B
c. in stage A - only one process , in this do only validation and send to stage B if it is passed
d. In stage B - 1st step have a queue for processor - use standard queue processor with lock on primary page option.
Issue: Create a case - with validation pass, so that it will go to stage B.
It fails here with PZINSKEY is null on primary page,
Observation: PZINSKEY is not generated when Stage B is reached, as Stage A only has automated steps(No user actions or assignments)
Do you know how to resolve this with same business case.
Regards
Gouri Shankar K