After I click a button whose click action is to call a data transform, the data transform is not called, instead, as check in Tracer, a When rule PYSHOWSECUREFEATUREWARNINGS is called and return false, then nothing more is called.
Last night I did not meet this issue, but happen today. Thanks.
***Edited by Moderator: Pooja Gadige to add capability tags***
Hi @MaxonL16591286: If I understand this correctly, the data transform is called when the section is in your private edit (checked out) and once you checked in into a branch it is not called.
If this is the case, please check if the same section is available in any other branch which are higher in precedence (you can use view siblings also). You can also add Stream Rules in tracer to check which section is getting used at run time.
You can also check the ruleset stack used from your profile.
I can call a CORRECT section in a case type, but the button click action will not work after the section is checked in. (Even Tracer return nothing after click).
After it's checked out, the button click action works but still only some clicks work and some other have same issue. So strange. I guess I need delete and re-create the section. Any other possible reason? thanks.
Posted: 2 months ago
Posted: 5 Dec 2022 8:05 EST
Srinidhi Mrithyunjayan (SrinidhiM)
@MaxonL16591286 Hi Can you please check if you are using branch for development, if yes then please check if all your rules are in same branch. i.e. the data transform, the section, if you have created any properties all of them should be in same branch. If they are not in same branch please move them to same branch and check
Hi , Thanks. Yes, all updated rules are in same branch, of course the rules which need not updated are not in any branch. Assume the branch I using is BRANCH1, the calling chain is as below: (NB means Not in any branch)
Case type (NB) -> first stage -> flow1 (BRANCH1) -> subprocess -> flow2 (NB) -> flow action 1 (NB) -> section 1 (NB) -> section 2 (BRANCH1),
in section 2, there's the button I mentioned above (button 1). It does not work after check in, and keep not work after check out. And, If i add a new button (button 2) after check out, the button 2 works some times.