Question
TMHCC
GB
Last activity: 15 May 2024 11:53 EDT
pyACase2 binary file is missing after upgrading pega to 8.5.3
I have a requirement to create a new case type after upgrading our application to 8.5.3. All the remaining case types are using the pyACase2 binary file(Briefcase2) which is missing after upgrading Pega. To remain consistency of the application I need that icon to display for my new case type.
Can anyone please suggest what can be done to achieve this requirement.
***Edited by Moderator Rupashree S. to add Capability tags***
Accepted Solution
Updated: 15 May 2024 11:53 EDT
Pegasystems Inc.
IN
@LakshmiSowjanyaK16858237 I am attaching the gif file in the reply.
Pegasystems Inc.
IN
@LakshmiSowjanyaK16858237 - In platform we have multiple binary files which shows case icon and one of file is pycase-icon-gray ,pyACase3 . If this is the file you were looking save as to your application ruleset.
TMHCC
GB
Hi @Priyanka Boga Thanks for your response. I am looking for pyACase2 binary file only as I need to sync with other case type icons in the application to maintain consistency. pyACase3 has different look.
Is there any way we can get the pyACase2 binary file?
Pegasystems Inc.
IN
@LakshmiSowjanyaK16858237 - I have downloaded the pyACase2 from older versions of Pega and attaching in this reply. Create a new binary file rule with same name as "pyACase2" and upload this file.
TMHCC
GB
Thank you so much for your time. But the below image is used which is referred as pyACase2. Can you please download the same binary file if you can find.
Accepted Solution
Updated: 15 May 2024 11:53 EDT
Pegasystems Inc.
IN
@LakshmiSowjanyaK16858237 I am attaching the gif file in the reply.
TMHCC
GB
@Priyanka Boga Thank you. I have downloaded the icon and created the binary file with the icon image having an extension .png. when I try to change the icon in the case type, the newly created binary file is not showing up. Do you have any idea on this?
Pegasystems Inc.
IN
@LakshmiSowjanyaK16858237 - Its a gif image, add the extension as gif not the png.
Thank you.
TMHCC
GB
@Priyanka BogaThank you so much. I have resaved the image into png and created the binary file with extension png. it worked now.