Question
1
Replies
40
Views
Highmark Health
IN
Posted: April 13, 2022
Last activity: April 13, 2022
Last activity: 13 Apr 2022 9:27 EDT
Push Nodes Info On Startup agent is disabled
Push Nodes Info On Startup agent is disabled and radio button is disabled so can anyone please help me out how to restart the agent and why radio button is not displaying.
receiving PDC alerts due to agent disable status.
***Edited by Moderator Marije to add Capability tags***
Posted: 11 months ago
Proximus
BE
Hello,
What's your AES version?
Can you please check in DEV studio AES agent rule and AES agent schedule.
With version PegaAESRemote:07-10 as well as PEGA8 one, agent is InitializeHealthInfo
You could try deleting the agent schedule to make sure it's aligned with your current agent rule.
Would help also if you could provide the full log for the failures.
Last, is it something new while it was working, or was there any change and then it stopped working?
Regards
Anthony