Pega survey question is not displaying answers as expected ( *unknown*)
pega survey question has to display 1) yes, 2) no and 3) unknown as options but unknown is displaying as *unknown* ..
if we give any other word other then unknow it will display correctly ..
any one experiencing this please lets me know.
Thank you
Pegasystems Inc.
FR
Hello,
Looks like this is seen by the system as a protected keyword. I guess you cannot use those synomis instead:
| undisclosed, unrevealed, undivulged, untold, unspecified |
Pegasystems Inc.
IN
Hi,
I am unable to reproduce the issue internally. Can you please provide following details to understand the issue.
1. Which version of survey are you currently using.
2. Do you have any field values for unknown in your application.
3. You will have a page named 'Survey_<your question name>' which will have the options configured for your question. Can you provide screenshot of that page after running your survey.
Pegasystems Inc.
IN
You will have a page named 'Survey_<your question name>' which will have the options configured for your question. Can you provide screenshot of that page after running your survey.
Pegasystems Inc.
US
I would search your system for a field value rule that is translating unknown to *unknown*. Your clipboard is showing the proper value so, I believe, the only rule that could impose a change on the value in the UI is a field value rule. For example, out of the box, there is a NotApplicable pyCaption field value rule that translates any and all instance of Not Applicable to n/a. I believe this explains the behavior you are seeing.