Question
Aaseya
IN
Last activity: 7 Oct 2024 15:43 EDT
Pega Smart Claims 24.1 Member Search not working in On Premise POC enviorment
Hi Team ,
I have installed Pega smart Claims 24.1 in one of our On premises Env for a POC.
We are unable to invoke the elastic search API used for member Search or Member Match module . We have followed the implementation guide and tried the following things :
1. Problem in HitDataRepository connect REST rule .
2. End point URL configured in the DSS called HostName following the instruction mentioned in PDN. PFB the same.
- Click PegaHC.Hostname to update its value to your respective server host name, and then click Save.
For example: https://<hostname>:<ES port>
This value contains the host name and the http/s and port number, and is used in the LoadHCSettings_Extension data transform to connect to the Elasticsearch REST APIs.
3. We have used the server ip also used ip available in pyIndexerAddress however no success.
Please note out poc server is SSL enabled with proper CA certificate.
4.As a result D_MemberSearch is getting failed and Member match module and member search not working.
Please note we have NOT to use any externalise elastic search and trying to use OOTB pega elastic search.
Pegasystems Inc.
GB
@NileshKumarSaha To address the issue with invoking the Elasticsearch API for the Member Search or Member Match module in Pega Smart Claims Engine 24.1 please ensure the following steps are completed as per the implementation guide: 1. Backing up your system: Ensure that you have backed up the existing database your applications and Pega Platform in case you need to restore your system. 2. Installing the application: Import the application file and complete the additional procedures outlined in the guide. 3. Re indexing Data classes: To enable Elasticsearch the Data classes need to be re indexed. Follow the steps provided in the guide to enable indexing. 4. Checking search index status: Ensure that the data indexed into the Search and Reporting Service is free of issues and fully searchable by checking the indexing status. 5. Enabling the indexing of classes: Decide what data you want to make searchable in your application by permitting the system to index specific class types. 6. Configuring index host nodes: In a multi node clustered system ensure that the index host nodes are properly configured.
If you have followed these steps and are still experiencing issues it may be helpful to review the specific configurations and logs for any errors or warnings that could provide more insight into the problem.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
@NileshKumarSaha To address the issue with invoking the Elasticsearch API for the Member Search or Member Match module in Pega Smart Claims Engine 24.1 please ensure the following steps are completed as per the implementation guide: 1. Backing up your system: Ensure that you have backed up the existing database your applications and Pega Platform in case you need to restore your system. 2. Installing the application: Import the application file and complete the additional procedures outlined in the guide. 3. Re indexing Data classes: To enable Elasticsearch the Data classes need to be re indexed. Follow the steps provided in the guide to enable indexing. 4. Checking search index status: Ensure that the data indexed into the Search and Reporting Service is free of issues and fully searchable by checking the indexing status. 5. Enabling the indexing of classes: Decide what data you want to make searchable in your application by permitting the system to index specific class types. 6. Configuring index host nodes: In a multi node clustered system ensure that the index host nodes are properly configured.
If you have followed these steps and are still experiencing issues it may be helpful to review the specific configurations and logs for any errors or warnings that could provide more insight into the problem.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
Pega Smart Claims Engine Installation Guide 24.1
Implementing Elasticsearch on sample data objects
Using full-text search based in Elasticsearch