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Question

 Hemachandra Indika (HemachandraI)
Evonsys

Evonsys
US
HemachandraI Member since 2020 7 posts
Evonsys
Posted: Apr 16, 2021
Last activity: Apr 23, 2021
Posted: 16 Apr 2021 13:16 EDT
Last activity: 23 Apr 2021 13:38 EDT
Closed
Solved

Pega Robotics error while reading Etag

I am having an issue where after making all the changes to RuntimeConfig.xml; the file gets overridden after starting up the bots and default all the changes. Below are the error throws on logs. Appreciate if someone could help/give any guidance.

 

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I am having an issue where after making all the changes to RuntimeConfig.xml; the file gets overridden after starting up the bots and default all the changes. Below are the error throws on logs. Appreciate if someone could help/give any guidance.

 

RoboticsApiHelper.RegisterRobot - Robot registration succeeded. Info    | 09:23:09.099 PM | 1      | MTA   |                           |                                |                                | Authenticated user WC42A10198QV00 Warning | 09:23:09.099 PM | 1      | MTA   | OSS                       |                                |                                | Hash does not match local file 'C:\Users\VMUSER\AppData\Roaming\Pegasystems\RuntimeConfig.xml'. Warning | 09:23:09.099 PM | 1      | MTA   | OSS                       |                                |                                | Error while reading Etag for file 'C:\Users\VMUSER\AppData\Roaming\Pegasystems\RuntimeConfig.xml', will request new file from server. Info    | 09:23:09.617 PM | 1      | MTA   | OSS                       |                                |                                | Cache for file 'C:\Users\VMUSER\AppData\Roaming\Pegasystems\RuntimeConfig.xml' did not match server configuration. Downloaded file from the server. Info    | 09:23:09.617 PM | 1      | MTA   | OSS                       |                                |                                | File 'C:\Users\VMUSER\AppData\Roaming\Pegasystems\RuntimeConfig.xml' successfully downloaded from server at '/PRRestService/robotics/v1/runtimeconfigs' on RobotManager server.     

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***Edited by Moderator Marissa to update Content Type from Discussion to Question***
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Pega Robotic Automation 19.1
Robotic Process Automation
Financial Services
Lead System Architect

Accepted Solution

Posted: 3 years ago
Updated: 3 years ago
Posted: 22 Apr 2021 12:28 EDT
Updated: 23 Apr 2021 13:38 EDT
Angel Hermira (Angel Hermira)
PEGA
Principal Product Manager, Robotics
Pegasystems Inc.
GB

@HemachandraI , by default from RM 8, Runtime will always try to download the RuntimeConfig.xml from Robot Manager. You can manage the assignments from RM portal Settings-->Runtime configs.

If you don't want to manage the RuntimeConfig.xml from RM portal you can make the file read-only as you say and that way it won't be overwritten.

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Posted: 3 years ago
Posted: 19 Apr 2021 11:51 EDT
Srinivasa Rao Bitra (raos) Senior Principal Engineer, Technical Support - Robotics Process Automation
Pegasystems Inc.
IN

@HemachandraI

Are you using RobotManager and using a common RuntimeConfig file in RM? If that is the case, after modifying the RuntimeConfig settings in local environmtne, make the file read-only. Try this option and update.

Regards,

Srini

 

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Posted: 3 years ago
Posted: 22 Apr 2021 12:13 EDT
Hemachandra Indika (HemachandraI)
Evonsys

Evonsys
US

@raos

Hi Srinivas,

Thanks for responding back to this post. Appreciate a lot.

Change RuntimeConfig.xml to reads-only works fine. What I have noticed is; when bot connects to server it sees that the RuntimeConfig.xml file has modified and download a fresh copy by overriding all the changes what being made. Do you know any reason why this happen?  This occurs only when bots connect 8.5 Pega environment that runs Robot Manager 8.5.2.

Highly appreciate your thoughts or any inputs on this.

Thanks,

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Accepted Solution

Posted: 3 years ago
Updated: 3 years ago
Posted: 22 Apr 2021 12:28 EDT
Updated: 23 Apr 2021 13:38 EDT
Angel Hermira (Angel Hermira)
PEGA
Principal Product Manager, Robotics
Pegasystems Inc.
GB

@HemachandraI , by default from RM 8, Runtime will always try to download the RuntimeConfig.xml from Robot Manager. You can manage the assignments from RM portal Settings-->Runtime configs.

If you don't want to manage the RuntimeConfig.xml from RM portal you can make the file read-only as you say and that way it won't be overwritten.

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Posted: 3 years ago
Posted: 22 Apr 2021 13:15 EDT
Srinivasa Rao Bitra (raos) Senior Principal Engineer, Technical Support - Robotics Process Automation
Pegasystems Inc.
IN

@HemachandraI

You might be using the managing runtimeconfig file feature in RM. Please refer to the below link for more information on this feature. 

https://community.pega.com/knowledgebase/articles/pega-robot-manager/852/managing-runtime-configuration-files

Regards,

Srini

 

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