Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Arpan Roy (ArpanR5311)
Capgemini
Consultant
Capgemini
IN
ArpanR5311 Member since 2018 6 posts
Capgemini
Posted: Feb 6, 2020
Last activity: Feb 7, 2020
Posted: 6 Feb 2020 2:13 EST
Last activity: 7 Feb 2020 20:56 EST
Closed

Pega Portal Icon is not coming while clicking on Left navigation Menu

In Our Application we have a logo on the top of the application beside harness name, which is actually pyPortalIcon. While clicking on Left navigation menu it is getting removed and PEGA default icon is coming. We have used Guided Tour on those menu options. Does anyone has any idea that how this guided tour is related with Portal Icon ?

To see attachments, please log in.
Pega Platform 8.2.2
User Experience
Government
Senior System Architect

Posted: 4 years ago
Posted: 6 Feb 2020 14:28 EST
Manish Goutam (Manish Goutam)
PEGA
Lead System Architect
Pegasystems Inc.
IN

Hi Arpan, can you check using live UI, which icon file is it referring to after navigation menu is expanded. also verify pyPortalHeader section if there is any visibility condition on the icons.

To see attachments, please log in.
Posted: 4 years ago
Posted: 7 Feb 2020 20:56 EST
Rachit Agarwal (Rachit_Agarwal)
PEGA
Principal Technical Support Engineer
Pegasystems Inc.
US

You can use the developer's tool to check if the icon is removed or it is missing from the position. Also. check the section where the default icon is coming up.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice