Pega platfrom product AI capabilities
Hello,
I would like to implement AI techniques on my Pega apps. I have checked some articles and learning library about AI. However I am confused about Pega Platfrom product's AI capabilities. Because I assume there is another product called Decision Hub. So does Pega Platfrom any of those AI capabilities that Pega mentioned in Data Scientist course ? For instance; next best action, learning from historical interactions.
My main purpose here is;
I have a Pega Platfrom app requirement which will be used as a search app. There is a huge data and relationships. I use step by step autocomplete search screens in order to drilldown and let the user to access the data what she/he needs. Since there are more than 1 screen and very complex data relationships, I would like to implement an AI that learns from each user's interactions and suggest a criteria for another search.
I think my scenario is a quite appropriate to apply a simple AI in Pega. Could anyone give me some details about Pega Platform's AI capabilities and suggest me any technique for that scenario?
Thank you.
Pegasystems Inc.
NL
Hello Engincan,
I could try list the AI capabilities but it is probably a better idea to check out the Academy materials on CDH and the Data Science course. The AI capabilities (predictive, adaptive, leveraging existing, NLP etc) are covered in both of these. If you then have specific questions on how to apply them to your use case, please let us know.
Otto
EIB
PL
Hello,
Can I use those capabilities on Pega Platform without any sperate licensing? Or are those capabilities only available on CDH product?
I have mentioned my use case in my post actually. I have 4 screens covered by a screen flow in my case type. All of those screens have an autocomplete control. The outcome of this case type is: since there is huge data, user can filter the data using 4 screens step by step and at the end he/she finds the results on the last screen.
I am wondering which technique is best suitable for this use case ? Also how can I train the AI so that it suggests some data to a user at the start of a case. Thus user would not need to complete all the 4 steps.
Thank you very much.
Pegasystems Inc.
NL
CDH is separately licensed. Even if the strategy rule is available in the platform, please talk to your AE for licensing.
For getting more experience on use cases that you can do with Pega AI, as Otto mentioned, I also recommend you to take some courses. Then you can ask more targeted questions.
Try the Pega Data Scientist and the Pega Decisioning Consultant.
EIB
PL
Hi,
I think my question was very clear. I have already enrolled Pega Data Scientist course. However I am still wondering about how can I create a predictive analytics and connect it to my flow so that it will be usefull. In the course, the instructor just adds a predictive analytics to the strategy. I don't know how to create one, how to customize it. Isn't it the goal of a course ? He just explains how usefull an AI and how Pega is productive. I need more technical details. I need to know how can I use it on a Case actually .
Pegasystems Inc.
NL
>>> I am still wondering about how can I create a predictive analytics
Module 8, Building predictive models, teaches you exactly this. Please go through the Let me build a predictive model, and you will be building a model from scratch.
To use a predictive model in a flow, you need to configure a Decision shape which directly references the predictive model.