1) SSO using OIDC protocol has been implemented for two applications( App A and app B) and it has the operator provisioning logic configured to onboard the operators on the fly into the system and grant required access to raise tickets.
2) Initially user is logged into application A using SSO URL1 .User has been authenticated and successfully onboarded into application A. Users default acessgroup has been set to Application A.
3) Now when the same user is logging into application B using SSO URL2, system is forming user context using default acessgroup of application A.
4) We did access group and workgroup mapping explicitly in the mapping tab of the authentication service . Pega is forming the user context as per the access group mapped in the mapping tab, but not updating the operator profile with default access group even though we set default one in the mapping tab of the Authentication Service.