Question
Anthem
US
Last activity: 8 Mar 2019 11:44 EST
PEGA errors stack in the tomcat logs.
Hi Team,
We could find lots of PEGA Rules exceptions or PEGA errors stack in the tomcat logs.
Any idea to rectify please ?
PFA for the tomcat log.
Thank you.
***Edited by Moderator Marissa to update SR Details***
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the associated SR, the resolution was as follows:
Update prlog4j2.xml "CONSOLE" block to onMismatch="DENY", as bolded:
<Console name="CONSOLE" target="SYSTEM_OUT">
<PatternLayout pattern="%d [%20.20t] [%10.10X{pegathread}] [%20.20X{tenantid}] [%20.20X{app}] (%30.30c{3}) %-5p %X{stack} %X{userid} - %m%n"/>
<Filters>
<!--Deny message logged under ALERT log level-->
<ThresholdFilter level="ALERT" onMatch="DENY" onMismatch="DENY"/>
</Filters>
</Console>
Pegasystems Inc.
US
Please let us know the SR ID when you open an SR so that we may track for you.
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the associated SR, the resolution was as follows:
Update prlog4j2.xml "CONSOLE" block to onMismatch="DENY", as bolded:
<Console name="CONSOLE" target="SYSTEM_OUT">
<PatternLayout pattern="%d [%20.20t] [%10.10X{pegathread}] [%20.20X{tenantid}] [%20.20X{app}] (%30.30c{3}) %-5p %X{stack} %X{userid} - %m%n"/>
<Filters>
<!--Deny message logged under ALERT log level-->
<ThresholdFilter level="ALERT" onMatch="DENY" onMismatch="DENY"/>
</Filters>
</Console>