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Question

 Chandar Raj (RajeshSekaran)
ABC

ABC
IN
RajeshSekaran Member since 2014 5 posts
ABC
Posted: Apr 10, 2017
Last activity: Apr 13, 2017
Posted: 10 Apr 2017 12:17 EDT
Last activity: 13 Apr 2017 14:28 EDT
Closed

Pega Distribution Manager (PDM) - How to reprint the errored out cases which have failed earlier due to access issue

We had an access issue with our application id used for PDM. The prints were failing due to the access issue to the print folder. The users have issued print to their cases which are held up in print queue. After restoring the access, is there any way to reprint the errored out cases which are already in queue. We are not able to make the reprint work. Any suggestions are highly appreciated.

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Posted: 7 years ago
Posted: 12 Apr 2017 6:08 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello!

Thank you for posting your query on PSC. Please let us know the PRPC version you are using and any screen shots that would be useful to replicate your use case.

Thanks!

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