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Question

 Gopesh Saha (GOPESH SAHA)
Merkle
Lead Decisioning Architect
Merkle
GB
GOPESH SAHA Member since 2011 26 posts
Merkle
Posted: Aug 29, 2018
Last activity: Sep 14, 2018
Posted: 29 Aug 2018 7:14 EDT
Last activity: 14 Sep 2018 2:29 EDT
Closed
Solved

Pega Customer Relationship Management Hotfix for 7.4

HI,

We are planning to install Pega Customer Relationship management 7.4, on top of Pega 7.4.

While looking into list of HotFix, in 'https://community.pega.com/knowledgebase/articles/pega-customer-service-hotfixes' URL, I found list of Hotfixes for 7.31. FOund 3 hotfixes for 'Pega Platform Version' 7.4 (i.e. HFix-44194, HFix-43562, HFix-39479). Do we need to install all 3 Hotfixes, or will work if we do not install any Hotfix if we are using Pega 7.4.

Thank you!

Gopesh

***Edited by Moderator Marissa to update platform capability tags****

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Pega Knowledge
Installation and Deployment

Posted: 6 years ago
Posted: 29 Aug 2018 21:16 EDT
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Please check below link:

https://community.pega.com/knowledgebase/articles/pega-customer-relationship-management-hotfixes

Pega® Customer Relationship Management (Pega CRM) is a product suite that includes Pega Customer Service, Pega Marketing, and Pega Sales Automation.

You mentioned 3 HFixes, HFix-44194, HFix-43562, HFix-39479, are Customer Service 7.31 hotfixes which are needed when your platform version is Pega 7.4. 

 

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