Question
Sopra Steria
DE
Last activity: 6 Nov 2024 4:06 EST
PEGA 8.7 : Not able to login because of error "Perhaps the business calendar for year 2024 is missing."
Dear Team,
We had create a demo enviroment using Azure and PEGA 8.7. We are unable to login because of the error "Perhaps the business calendar for year 2024 is missing."
1. Login with the User ID and Password.
2. System is asking to reset the password.
3. Provided password, but it is unable to save because of this error.
We are unable to login into the Portal even with Admin user.
Please advise.
Thank you
Regard's
Praveen
Pegasystems Inc.
IN
Updated: 6 Nov 2024 4:06 EST
Capgemini
GB
@PraveenMittal- I am struck with same issue and unable to access the env. Login is redirecting to change password and change password submission is throwing this error both for my operator and also for [email protected]
Anyway to resolve this issue?
Is it possible to create a new calendar record and update the operator record easily using any of the OOTB API's in Pega infinity 23?
Hello @PraveenMittal,
Is this issue seen for all users or only for a set of users? Are you unable to log in with [email protected] as well?
Could you verify if your user is pointing to a calendar that is not available in your system?
Can you run the following query on your DB and do the comparison on your end?
1. SELECT pxinsname,pycalendar FROM <data_schema>.pr_operators WHERE pxinsname LIKE '<operator_with_issue>';
2. SELECT pxinsname,pxobjclass FROM <data_schema>.pr_data_admin WHERE pxObjClass LIKE '%Calendar%';
The calendar assigned to the user can be identified with pyCalendar in the Query 1.
And, using Query 2 you can verify if the calendar rule is present in your system. If it is not present I would suggest that you modify the user operator record to use the calendar available in the system.